ICON Clinical Research Investigator Payments Coordinator in Dublin, Ireland

  • Investigator Payments Coordinator*

ICON plc, a leading Contract Research Organisation, employing approximately 13,500 employees across 97 offices in 38 countries, seeks an experienced and highly motivated Investigator Payments Coordinator to join the IPG Department at its Leopardstown Global HQ.


  • The Role:*

As Investigator Payments Coordinator, you will work with clinical trial teams to ensure all payments are executed efficiently for a wide variety of clinical studies based globally. You will also be responsible for the review of contracts between ICON and our sponsors and our investigator network to ensure all payments are made correctly and on time.

Reporting to a supervisor, you will join a fantastic and friendly team of 6.


  • Responsibilities will include:*

  • To support the Investigator Payments team with set up and maintenance of ICON’s investigators payments as appropriate.

  • To support clinical staff in executing accurate, timely and efficient investigator payments in accordance with investigator contract Clients

  • To host training sessions/ meetings relating to IPG processes and procedures.

  • To escalate payment issues/delays appropriately

  • To review payments in line with site contracts and visit data to ensure sites are being paid in a timely accurate and efficient manner and escalate delays/ issues appropriately.

  • To prepare, host and report on Clinical/IPG study status meetings and contribute to reporting on status of studies in relation to investigator payments To set up, organise and maintain clinical study/ IPG and supporting documentation as appropriate.

  • Liaise with all other ICON departments such as Clinical, PTS, IT, Finance, legal and contracts to ensure payment queries are speedily resolved.

  • Review all site contracts and accurately set up the proposed payees and budget schedule as governed by the signed Investigator contract. Review contracts in coordination with the other members of the set-up team to ensure that the contract specific budget schedule and terms can be facilitated via the IPG system.

  • Represent the Investigator Payments Group (IPG) systems set-up meetings to ensure content of meeting is consistent with capacity and capability of IPG and in line with ICON processes and procedures

  • Experience requirements:*

  • Leaving Certificate / equivalent

  • Minimum 2 years’ experience in a multi-national function preferred.

  • Attention to detail essential

  • Computer literate with experience in Oracle and Microsoft Excel

  • Advanced communication and organisational skills


  • Benefits of Working in ICON:*

ICON enjoys a strong reputation for quality and is focused on staff development. We make it our mission to attract the most diverse and creative minds into the business and we continually strive to provide opportunities for our people to excel, grow and build a great career.

We understand that our greatest asset is the skills and talents of our people and they are truly what set us apart. Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package.

This varies from country to country so a dedicated recruiter will discuss this with you at interview stage. We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.