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Dubai Holding Senior Executive - Events - Jumeirah Al Qasr Hotel (National Talent) in Dubai, United Arab Emirates

About Jumeirah and Madinat Jumeirah Resort:

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality with its unwavering Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

Madinat Jumeirah, Jumeirah Group’s mega-resort is home to four ultra-luxurious hotels –Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina A’Salam and Jumeirah Dar Al Masyaf – all nestled within 3km of picturesque waterways connected by traditional abras. The mega resort boasts 2km of pristine beach, the award-winning Talise Spa and state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivalled benefits including a leading conference and banqueting centre. Madinat Jumeirah is also home to over 50 world-class restaurants and bars, as well as a traditional souk featuring Arabian shopping stands, barrows and stalls with a blend of boutique brands, souvenir gift shops, and luxury fashion and jewellery outlets.

About the Job:

An opportunity has arisen for a Senior Executive - Events to join team at Jumeirah Al Qasr . The Senior Executive is responsible for the total event service process of events with capacity up to 1000 guests. Coordinate with the Sales Centre, Business Development Managers, relevant Hotel Departments and the customers. The main duties and responsibilities of this role are:

  • Coordinates all events as delegated to ensure maximum customer satisfaction

  • Ensures that all department heads are informed of significant groups which will impact the Hotel operations.

  • Continuously review procedures and processes within the department to maximize profit, increase productivity and improve efficiency

  • Conduct in-house site inspection in relation with Sales Centre Managers or/and Business Development Managers

  • Maintain complete knowledge of and comply with all hotel/departmental policies and procedures.

  • Ensure that Madinat SOP’s and LSOP’s are adhered to

  • Attend all training courses as directed and conduct on going On the Job Training to new hires as required.

  • Organize and delegate traces for follow-up; be familiar of status of each.

  • Review group arrival and Departure needs and relay information to appropriate departments

  • Ensure that all information for the Daily Events Sheet is complete and accurate and distributed on a timely basis.

  • Ensure client files are kept organized and current with all required information.

About you:

The ideal candidate for this position will have the following experience and qualifications:

  • UAE National as per government requirements.

  • Bachelor’s Degree in Marketing Communications, Business or equivalent.

  • 0-2 years Marketing / Event Management / Coordination experience.

  • Working with different computer software Microsoft Office packages.

  • Working in a customer service driven environment.

  • Proficient in English and Arabic language, with ability to communicate with clients.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

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