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Dubai Holding Sales Manager - Europe - Jumeirah Beach Hotel in Dubai, United Arab Emirates

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Beach Hotel, Dubai’s premier lifestyle destination, is located on Jumeirah Beach Road just 15 km from the city centre and 25 km from Dubai International Airport. The 26-floor hotel has a curved design which represents the shape of a breaking wave and offers pristine private beaches with undisturbed views of the Arabian Gulf.

With 599 sea-facing rooms and suites and 19 private villas, as well as 21 restaurants and bars, extensive conference and banqueting facilities, a private marina, Sinbad’s Kids Club, Talise™ Spa, and direct complimentary access to Wild Wadi Waterpark™ for all guests, the hotel continues to redefine the holiday experience.

About the Role:

An opportunity has arisen for a Sales Manager for Europe market to join Jumeirah Beach Hotel.

The main purpose:

  • Manages its portfolio: Europe.

  • Travel to these countries when required to attend events, sales calls, exhibitions.

  • Meeting targets for designated Accounts and defined new Markets/ segments for own territory.

  • Execute the sales & marketing strategy and plan of action related to own segment.

  • Ensure all business development activities are fully aligned with Jumeirah’s Brand Standards.

  • Build, maintain and keep nurturing positive relationships with key partners to maximize strategic goals within the leisure and consortia segment.

  • Provides support and tactical innovation to the ADOS on Leisure Market strategy either by partners or markets.

The main responsibilities are:

  • Act as the single point of contact within the hotel for each key account.

  • Assist and introduce Jumeirah Hotels Sales & Marketing teams to area of coverage/responsibility and identified customer group when requested.

  • Produce and implement an account development plan for each managed account to achieve maximum revenue in both the short and long term.

  • Execute the annual commercial plan of the hotel within the area of responsibility.

  • Monitor and feedback competitors’ activities and respond to them appropriately.

  • Maintain high profile network across the geographical area given, actively prospects and hunt new business opportunities.

  • Continuously source new business through research of local media, Government, and market intelligence.

  • Attend overseas trade shows, key client events, FAM trips and sales trip as planned and submitted at the beginning of each year and updated calendar at each quarter.

  • Identify and communicate ideas and customer expectations from assigned segments and territory.

  • Complies with all regional reporting requirements in the set timeframe.

  • Maintain an accurate profile and history of all accounts in Salesforce.

  • Contribute to the month end report and submit it to line manager by the end of 1st week of the month.

  • To produce sales report in Salesforce after each sales call and update the client details as needed to ensure our database is always up to date.

  • Submit all new opportunities for the SBU’s via Salesforce

  • Compile via JBI / Power BI on quarterly basis the results of own assigned incentive targets and submit back to line manager.

  • Proper quality of input in Salesforce and make sure to enter new contacts and accounts into the system as per the Jumeirah Data Entry Standards.

  • Meet a monthly JC target of 50 activities to include the following sub types “i.e. Sales Calls, Entertainment, Telemarketing, Site Inspections.”

  • Attend the daily briefing at the hotel and give feedback to other sales colleagues.

  • Review daily the guest arrival list to highlight VIP’s and returning guests.

The ideal candidate for this position will have the following experience and qualifications:

  • At least 2 years of sales and marketing experience, preferably with an international hospitality company or a recognized blue-chip organization.

  • Knowledge within the markets of its portfolio.

  • Strong capability with Salesforce and JBI, Revenue Management and Windows Suite

  • Excellent sales skills and proven ability to influence clients to lead to higher revenue generations

  • Creative and innovative approach to sales activities.

  • Strong understanding of core hotelier operations.

  • Excellent selling and negotiation skills.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.