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Dubai Holding Marketing Manager - Jumeirah Emirates Towers in Dubai, United Arab Emirates

About Jumeirah & the Hotel:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

An architectural masterpiece, Jumeirah Emirates Towers offers luxurious experiences in the heart of UAE’s most dynamic city. Soaring high above the central business and commercial district, Jumeirah Emirates Towers is a dramatic backdrop to Dubai's skyline and a visible statement of the region's growing corporate success. Comprising two equilateral triangles, this landmark structure is home to an Office Tower, Hotel Tower and shopping Boulevard. The hotel encompasses 400 spacious rooms and suites, 15 world-class restaurants and bars, Talise Fitness, Talise Spa as well as elite shopping and lifestyle attractions at the Boulevard, a prestigious retail destination. The award-winning hotel has multiple venues for inspiring events including the grand Godolphin Ballroom and 16 meeting rooms.

About the Job:

An exciting opportunity has arisen for an experienced Marketing Manager to join the team in Jumeirah Emirates Towers . Your key responsibilities will include:

  • Develop, action, manage and measure the annual marketing strategy, aligning closely with the annual sales and revenue strategies to ensure business targets and objectives are met.

  • Develop strategies that will assist the sales and revenue teams in achieving their targets month on month.

  • Development and management of visual standards by working closely with operations, group marketing and the appointed agency.

  • Ensure the standards are uploaded and managed on Brand Jumeirah.

  • Ensure that the new standards are adhered to for all communication pieces used for Jumeirah Emirates Towers as well as across the group.

  • Development and implementation of brands, visual standards guidelines and marketing plans for new product / service launches working closely with group marketing, operations, sales, marketing teams and appointed agency.

  • Development and management of an annual advertising plan, working closely with sales and group marketing.

  • Development of suitable creative as per the plan, working closely with group marketing and the appointed advertising agency.

  • Oversee advertising implementation and recording by the assistant marketing communications manager.

  • Review and response to ad hoc advertising requests.

  • Oversee campaign plan development, execution and management by the assistant marketing communications manager to ensure feasibility, practicality and alignment with objectives.

  • Oversee operational collateral development by the assistant marketing communications manager to ensure feasibility, practicality and alignment with the new visual standards.

  • Development and management of an annual events plan, working closely with sales, group partnerships and group public relations.

  • Oversee event participation in instances where the assistant marketing communications manager is tasked with event management.

  • Oversee online channel management (Jumeirah.com, Mercury, eNewsletters) by the assistant marketing communications manager.

  • Development and implementation of an annual plan that utilises all available channels, taking the sales objectives into consideration.

  • Oversee Sirius participation (eNewsletter and Magazine) by the assistant marketing communications manager and marketing executive.

  • Development and implementation of a partnership marketing plan aligned with sales objectives.

  • Oversee ad hoc partnership marketing request

  • Development and implementation of an annual sponsorship plan, working closely with group sponsorships and sales.

  • Review and response to ad hoc sponsorship requests.

  • Manage and develop the marketing Team, comprising an assistant marketing communications manager, marketing executive and Coordinator:

  • Conduct and action next steps for quarterly reviews.

  • Conduct and action next steps for annual appraisals

  • Develop annual training, development and career progression plans.

  • Facilitate innovation within the department:

  • Brainstorming of new ideas for planned marketing campaigns and activities.

  • Facilitation of idea generation for ideas that can be implemented across operations.

  • Administrational Duties:

  • Conduct weekly marketing status meetings to understand progress of jobs on file.

  • Operational Duties:

  • Represent the hotel as Duty Manager approximately once per month as scheduled by the Executive Office.

  • Provide support to group marketing (global and Gulf), operations and sales where needed.

  • Attend the monthly sales and marketing communications meetings.

  • Represent sales and marketing in orientation presentations as per the current schedule.

  • Represent sales and marketing in general manager cocktails as per the current schedule.

About You:

  • University Degree or equivalent, preferably in Hospitality or Marketing.

  • At least 5 years’ experience in a 5 Star Hotel, in a marketing role, or combined eCommerce and marketing role.

  • Ability to develop, action, manage and measure annual marketing strategies, aligning closely with the annual sales and revenue teams, to ensure business targets and objectives are met within a pre-defined marketing budget

  • Additional Language: Arabic, Russian, Chinese or European language

About the benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry.

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