Job Information
Dubai Holding JZS_Engineering.Technician in Dubai, United Arab Emirates
About Jumeirah & the Hotel
Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.
Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities.
As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.
Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.
Jumeirah Zabeel Saray is a luxurious beachside resort located on the West Crescent of the iconic Palm Jumeirah in Dubai. The interior of the resort is inspired by the ancient palaces of the Ottoman Era and features hand-painted finishings, artworks and stunning murals influenced by the Golden Age of the Ottoman Empire. The resort features 405 rooms and suites, 38 Royal Villas, and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. Amenities include Sinbad’s Kids Club with a splash park, the entertainment venue Zabeel Theatre, motorised and non-motorised water sports by the pristine private beach, and a curated selection of eleven distinct restaurants & lounges, offering a myriad of culinary experiences.
About the Job
An opportunity has arisen for a Technician to join Engineering department in Jumeirah Zabeel Saray. The main duties and responsibilities of this role:
Understand the complaints/issues, carry out all the relevant equipment’s to the site, diagnose the situation and the repair needs, carry out repair, replacement and maintenance works as directed/needed
Respond to all inquiries in a courteous and professional manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner
Complete work orders, PPMs, CWAs as directed
Select correct materials from engineering stores and enter logs of the materials collected
Organise work and equipment’s in a skilled and professional manner
Maintain logs for all work performed while on duty within the department and those in other departments as required
Respond to work orders or room/site inspection and report any damage observed to the team leaders and propose resolution. Highlight problems outside remit and seek guidance and direction to resolve them
Ensure adherence to safe working conditions and highlight any issues that may lead to unsafe working conditions
Ensure that work areas are left in a safe and tidy condition and housekeeping is informed if further cleaning is required
Ensures that all the operating equipment and necessary materials are available and clean prior to the commencement of service
Attend all training sessions and meetings on a consistent and regular basis
Any other duties as may reasonably be requested by the management and reporting manager
Ensure that high standard of personal hygiene and grooming are strictly observed and followed
Develop and maintain positive working relationships with others; support team to reach common goals, guide and supervise general assistant where necessary
Ensure adherence to departmental policies, processes, standard operating procedures, and instructions enabling delivery of luxurious service to guests and in line with Jumeirah standard of excellence
Adhere to all relevant Health, Safety and Environment procedures, instructions, and controls and local regulations
Be fully up to date with budgeted/actual/forecast targets of the SBU as well as own segment and individual target.
Responsible to continuously secure below and above the line marketing opportunities to position the brand and drive sales with corporate partners.
Develop and maintain a close working relationship with GSO’s and SBU’s.
About You
The ideal candidate for this position will have the following qualifications, experience, and skills:
Minimum of 2 years of experience in relevant field (Carpenter, Mason, Electrician, Plumber, Painter, Refrigeration, Mechanical etc.) preferably within the luxury hospitality industry
Experience working in a multi-cultural environment
Higher Secondary School Certificate or Secondary education
Vocational certificate in requisite field of Engineering
Qualified tradesman within discipline
Computer Literate (Basic)
FLS Knowledge
Expertise Knowledge in relevant field (Carpenter, Mason, Electrician, Plumber, Painter, Refrigeration, Mechanical etc.)
Knowledge of Work Order System
Knowledge of high-rise building systems/resorts etc.
Read and understand basic drawings
Work on own initiative without full supervision or direction
Adaptability and appreciation of cultural diversity
Team Player with accuracy and attention to detail
Reliable, Honest and Sincere showing high level of energy
About the Benefits
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.