Job Information
Dubai Holding DHGS_Human Capital.Assistant Manager - Human Capital Systems Support (Temporary Position) in Dubai, United Arab Emirates
It's a Temporary position - Less than one year
Lead the implementation of Tahweel in Jumeirah properties worldwide, ensuring seamless integration and adoption.
Provide continuous support for key activities in preparation for Tahweel go-live, including gathering requirements, evaluating Key User Trainings (KUT), conducting User Acceptance Testing (UAT), reviewing Configuration Workbooks (CWB), and performing Data Validations and Data Migration.
Regularly update the Areas of Responsibility (AORs), ensuring appropriate approvers are assigned according to the Delegation of Authority (DOA).
Troubleshoot access issues stemming from incorrect or missing Data Roles/AORs and coordinate with the Tahweel Access Support team for timely resolution.
Serve as a liaison, providing ongoing support to DH Tahweel IT and vendors to optimize systems in alignment with business requirements.
Assist in executing UATs and documenting progress for periodic Oracle Fusion updates and necessary Tahweel/system enhancements based on evolving business needs.
Coordinate UATs with relevant teams and facilitate the confirmation of acceptance for technology enhancements requested by DHH HC Corporate and Overseas HC teams.
Monitor and report system usage based on established metrics, highlight key observations, and engage in improvement projects to streamline processes and enhance user experience.
Oversee the implementation of new and revised policies and procedures within the system.
Document audit outcomes to ensure compliance with regulatory requirements.
Provide consistent support to the Manager - HC Systems in managing, developing, and troubleshooting HC technology systems
Oversee the management of Workforce Structures on a global scale by creating and updating departments, jobs, positions, locations, and any subsequent modifications.
Coordinate with the HC team to gather data requirements for new Legal Entities and Business Units, and provide this information to the Tahweel HCM Support team.
Conduct mass uploads for new hires, leavers, and bulk employee master data, including Assignment changes, Passport, Visa, EID, OHC, etc., ensuring accuracy and timeliness.
Provide continuous support for updating data in the system when HC team members or employees encounter system or governance-related challenges that prevent them from making updates themselves.
Ensure strict adherence to data privacy and protection regulations across all operations within DH, facilitating compliance and safeguarding sensitive information.
Conduct monthly and periodic reviews to ensure data integrity, accuracy, and compliance with organisational standards and regulatory requirements.