Our Ability Jobs

About Dubai Community Management:

Dubai Community Management (DCM) is a premium community management services provider under the umbrella of Dubai Holding. Established in 2021, DCM has quickly become a leader in the industry, offering exceptional services to maintain and enhance residential communities and districts across Dubai.

At DCM, we believe in creating sustainable and vibrant communities that offer a sense of belonging to residents. Our team of experts provides various services, including community and district management, technical management, and financial management.

Our community and district management services ensure that each community is well-maintained, secure, and operates efficiently. We manage common areas, enforce community rules and regulations, coordinate with local authorities, and respond to residents' concerns promptly and effectively

We proudly manage a portfolio of prestigious communities, including Bluewaters, City Walk, Port de La Mer, Bvlgari Residences, Jumeirah Beach Residence (JBR), and Business Bay Executive Towers, among others. Additionally, we manage iconic districts, including Business Bay, Dubai Land Residences, Jaddaf Waterfront, Dubai Media City, Dubai Internet City, Dubai Studio City, Dubai Harbour, and more.

About the Role:

The role holder is responsible for providing support at Cash Point to the Accounts receivables team through efficient collection from customers, daily reconciliation of collection to ensure accuracy in financial accounts whilst maintaining highest level of customer service.

The main duties and responsibilities of this role:

Daily Operations

• Collect current dated and post-dated cheques from customers / stakeholders against different charges.

• Accept cheque and credit card payments from customers / stakeholders against outstanding and advance amount.

• Verify amounts and technical details on cheques and match it with the payment schedule. Ensure proper letters, documentation and valid identification is collected from customers and relevant departments as and when required.

• Accept the payments in the system and issue the system receipt.

• Ensure highest level of customer service, responsiveness and professionalism while dealing with the customers.

• Update system with payment changes (deferral / settlement case) upon provision of authorized documentation as per DCM DOA as appropriate

• Prepare daily banking report to ensure all approved payments in custody are banked timely.

• Retrieve cheque from PDC custody register for depositing / return to stakeholder / tenant/Owner in case of replacement and termination.

• Conduct daily remittance of receipt and reverse payments in accounts receivable module for all returned and replaced cheques including cheques for terminated contracts.

• Keep safe custody of cheques and other related documents.

• Manage and maintain cash float.

• Issue receipts for all payments received at the counter, bank transfers and cheque deposits and PDC’s for below transactions:

• Service charge of Residential Units and Corporate Accounts

• Electricity and Chiller Charges

• Parking Rentals

• Storage rentals and deposits

• PM Rental Deductions

• Storing items, penalties, admin fees, PO box, Access cards and Remote

• Provide support and assistance to client’s queries and concerns (walk in, phone calls and emails) related to service charges, guide and provide them relevant information and direct them to the concerned person or department if needed.

Reconciliation and Reporting

• Prepare accurate & timely end of day reports and reconcile end of day cash cheques and credit card receipts and deposit the cash and cheques in respective bank accounts.

Database Management

• Create a systematic database, scan, and maintain files for documents related to cash function for record purposes.

Compliance to policies and procedures

• Ensure compliance with policies, processes, procedures, and practices in all operations to fulfill business objectives.

About you:

The ideal candidate will have the below qualifications and experience:

• Bachelors or Diploma in Finance / Accounting or any relevant field is required.

• Minimum 2-3 years of experience as a Cashier is required.

• Thorough knowledge of accounting principles, applicable accounts payable / general ledger systems and procedures, financial chart of accounts.

• Strong quantitative and qualitative skills, ability to synchronize large amounts of data.

About Benefits:

At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered Internal workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.