Job Information
Dubai Holding Bartender - Olivine Service - Jumeirah Living- World Trade Centre in Dubai, United Arab Emirates
About the Hotel:
Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.
its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.
As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.
Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.
Jumeirah Living World Trade Centre Residence is a 41-floor luxury serviced apartment tower in the canter of Dubai’s business district. Standing on the site of the old-World Trade Centre on Zabeel Road, the striking high-rise comprises 377 serviced residences ranging from one-bedroom duplexes up to four-bedroom double-floor apartments. One of Dubai’s most acclaimed luxuries serviced residences, Jumeirah Living World Trade Centre Residence is the place of first choice for travelers in search of short, medium-term and extended stays that combine home comforts with all the hallmarks of a five-star hotel service.
About The Job:
An opportunity has arisen for a Bartender to join Olivine Service Department in Jumeirah Living WTCR. The main duties and responsibilities of this role:
Main Duties:
Identifying & meeting customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information.
Meet all reasonable needs and requests of customers within specified time frames.
Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and Jumeirah Living customer feedback/ complaint procedures.
Collect money for drinks served and process financial transactions according to Jumeirah International cashiering procedures.
Ensure that the mise-en-place of the bar i.e., condiments, tray cloths, cocktail napkins etc. are ready for service as per the requirements of the individual outlet and expected business level requirements prior to opening.
Ensure that the guest is presented with the correct order and that all drinks are prepared and served as agreed in the standard operating procedures.
Maintain a complete knowledge of cocktails, beverages and wines to advise the guests and colleagues when necessary.
Assist in the stocktaking of beverages and operating equipment.
Coordinate with Stewarding to ensure equipment and bar area is kept hygienically clean and tidy at all times and sufficient glassware is available for the levels of business.
Ensure the checking of expiration dates and that all perishable garnishes are stored and recorded in designated storage area.
Display a responsible attitude towards the service of alcohol to ensure minors are not served and intoxicated guest are politely refused service.
Communicate details of complaints or issues that could result in complaints, loss of business, productivity or profit to the Outlet Manager or Beverage Manager.
About you:
The ideal candidate for this position will have the following experience and qualifications:
• Previous experience in similar role or capacity
• Handling guest complaints at highest service levels
• Dealing with high profile guests
• Ability to describe main spirit category
About the benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
Same Posting Description for Internal and External Candidates