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About Dubai Holding Entertainment:

Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.

Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai’s mesmerizing skyline.

Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.

As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts™ is the Middle East’s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE™ Dubai, LEGOLAND® Dubai and LEGOLAND® Water Park.

Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.

Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit – reaching over 200 nationalities and 4 million listeners each week in seven languages.

Building on ARN’s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.

Job Overview:

Here's your chance to step into the role of Senior Executive Sales (Commercial Tittle - Assistant Manager OTA) at DHE: DH Entertainment in this position, you'll take on key responsibilities that include:

OTA Management

• To manage all day to day relationships with our contracted OTAs and attraction intermediaries.

• To maximize performance of sales through each existing relationship demonstrating a deep understanding of how each OTA & attraction intermediary works.

• Keep business abreast of requirements and bring influence to ensure attendance and revenue KPI is achieved or exceeded.

• Drives product development for the OTA segment.

• Works with Marketing counterparts to ensure OTA and attraction intermediary exposure is kept up-to date.

• To build relationships and network to ensure DHE is at the forefront of all industry evolution and development.

Drive New Distribution

• To identify, qualify and prioritize new distribution opportunities in the OTA & attraction intermediary space.

• Drive new relationships from initial discussions, through the contracting process to go live

Processes & Procedures

• To ensure that all activity is compliant with internal rules.

• To maintain an audit trail of all activity including and special offer or rate agreements.

• Provide timely information to the administration team on committed activity to ensure all activity is budgeted and accrued correctly.

• Maintain proof of execution for marketing activity.

• Monitor performance and maintains a record of weekly & monthly activity.

• Propose and implements improvements to processes.

Assist in achievement of following KPIs:

Achieve assigned revenue budget as part of the OTA segment

Achieve assigned visitation budget as part of the OTA segment

Day-to-day usage of the CRM system and reporting tools included to ensure that all key information is kept up to date in the CRM system

Ensure timely collection of dues from credit customers. Also, ensure timely deposit top-ups for prepaid customers.

Maintain a track of all client contracts and ensure they are signed and up to date.

Provided timely and quality support to all clients to ensure business continuity and strong client relationships.

About you:

The preferred candidate for this role should possess the following experience and credentials:

• At least 5 years' experience in the attractions or hospitality industry with demonstrable understanding of OTA and/or attraction intermediaries and the platforms

• Sales and account management experience

• Minimum of 1 year sales experience in the UAE

• Basic understanding of POS systems

• Bachelor's degree in relevant area of study

About the Benefits:

In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow.

We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!