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About Dubai Holding Entertainment:

Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.

Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai’s mesmerizing skyline.

Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.

As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts™ is the Middle East’s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE™ Dubai, LEGOLAND® Dubai and LEGOLAND® Water Park.

Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.

Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit – reaching over 200 nationalities and 4 million listeners each week in seven languages.

Building on ARN’s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations. Support all DHE Group commercial teams to provide complex advice in relation to the post holder’s area of legal expertise, including but not limited to commercial, corporate, litigation, leisure & entertainment, development and IP. The post holder may be asked to provide advice in relation to labor law issues and real estate (both sales and leasing) and or transactional matters from time to time.

Job Overview:

Here's your chance to step into the role of Assistant Manager - Entertainment Operations at Dubai Holding Entertainment . In this position, you'll take on key responsibilities that include:

• The Assistant manager is responsible for assisting the Senior manager in managing/operating all aspect of the pre-production, coordination, production of rehearsals, shows and events as assigned. Manages the coordination of the creative and technical design/operation process to ensure that design intent, budget and schedule goals are met. For each, develops and executes strategies to complete projects on time and on budget while achieving the highest quality of Entertainment. Provide direction to the department to ensure guest entertainment value/satisfaction and employee satisfaction/performance are in compliance with goals established by the Director and the company

• Works with Entertainment teams and interdepartmental partners as an active participant, guaranteeing a high level of performance and production values for entertainment offerings.

• Responsible for operating the daily Entertainment Program for a state of the art and financially efficient theme park entertainment department, resulting in a seamless and exemplary guest experience.

• Resource sourcing, bidding, negotiating, scope changes and contract maintenance.

• Provides management and operational coverage at entertainment events and external activations as required.

• Lead and executes entertainment special events to include marquee and seasonal celebrations and other events promoted by the company.

• Progress reports, interfacing with other departments and maintaining vendor relationships.

• Manages and maintains entertainment owned event assets in each required facility ensuring tidiness of areas such as warehouse, green rooms and other back of house Entertainment spaces.

• Assembles project/event production books and documentation for both working use and historical archives.

• Creates installation and de-rig and event run schedules as requested and maintains schedules, updating them and stakeholders when changes take place.

• Works with partner departments (Operation, retail, F&B, Marketing, HSE etc) to identify and satisfy needs or impacts of projects.

• Creates and updates entertainment assets inventory.

• Maintained a calendar of events and implement a system that enables long term planning and effective event management for meetings, conference, events etc.

• Understand and actively participate in environmental, health & safety compliance.

• Prepare and present inputs related to organizational/ departmental/ project budgets to the next reporting line.

• Develop and implement policies, procedures and processes inclusive of SOP’s, for the respective function/department and ensure reviewing and keeping the existing ones updated as part of the ‘continuous process improvement’.

• Interface with sister parks to develop innovate scheduling/use of talent/tech pool to benefit all entertainment departments.

• Assist with Marketing campaign including communication and promotions partnering with marketing as appropriate.

• Set objectives/ KPIs/ milestones for the respective department/ function and conduct appraisals for direct reportees on Electronic Performance Management System.

• Ensure that team members are provided learning and career development opportunities by identifying successors within the team, preparing them for the next accountable roles and recommending them for external trainings whenever required in consultation with HR Department.

• Report directly to the Senior Events and Entertainment Manager, providing regular updates on project statuses.

• Liaise with suppliers, negotiate contracts, and actively participate in the installation and dismantling process of marquee events.

• Prepare and manage rosters for the stage production team.

• Conduct weekly meetings to discuss the production aspects of existing shows.

• Secure all necessary government permits for events, including but not limited to DTCM, DCD, DCAA, etc.

• Conduct performance reviews with team members, including the cast and crew.

• Ensure risk assessment is done for all entertainment venues and live shows.

• Acts as entertainment manager on duty and performs other duties as assigned by senior management

About you:

The preferred candidate for this role should possess the following experience and credentials:

• 5+Years of relevant experience in Production Management

• University Diploma – five years equivalent theme park, theatrical, cruise ship, entertainment experience in Production Management

About the Benefits:

In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow.

We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!

• Works with Entertainment teams and interdepartmental partners as an active participant, guaranteeing a high level of performance and production values for entertainment offerings.

• Responsible for operating the daily Entertainment Program for a state of the art and financially efficient theme park entertainment department, resulting in a seamless and exemplary guest experience.

• Resource sourcing, bidding, negotiating, scope changes and contract maintenance.

• Provides management and operational coverage at entertainment events and external activations as required.

• Lead and executes entertainment special events to include marquee and seasonal celebrations and other events promoted by the company.

• Progress reports, interfacing with other departments and maintaining vendor relationships.

• Manages and maintains entertainment owned event assets in each required facility ensuring tidiness of areas such as warehouse, green rooms and other back of house Entertainment spaces.

• Assembles project/event production books and documentation for both working use and historical archives.

• Creates installation and de-rig and event run schedules as requested and maintains schedules, updating them and stakeholders when changes take place.

• Works with partner departments (Operation, retail, F&B, Marketing, HSE etc) to identify and satisfy needs or impacts of projects.

• Creates and updates entertainment assets inventory.

• Maintained a calendar of events and implement a system that enables long term planning and effective event management for meetings, conference, events etc.

• Understand and actively participate in environmental, health & safety compliance.

• Prepare and present inputs related to organizational/ departmental/ project budgets to the next reporting line.

• Develop and implement policies, procedures and processes inclusive of SOP’s, for the respective function/department and ensure reviewing and keeping the existing ones updated as part of the ‘continuous process improvement’.

• Interface with sister parks to develop innovate scheduling/use of talent/tech pool to benefit all entertainment departments.

• Assist with Marketing campaign including communication and promotions partnering with marketing as appropriate.

• Set objectives/ KPIs/ milestones for the respective department/ function and conduct appraisals for direct reports on Electronic Performance Management System.

• Ensure that team members are provided learning and career development opportunities by identifying successors within the team, preparing them for the next accountable roles and recommending them for external trainings whenever required in consultation with HR Department.

• Report directly to the Senior Events and Entertainment Manager, providing regular updates on project statuses.

• Liaise with suppliers, negotiate contracts, and actively participate in the installation and dismantling process of marquee events.

• Prepare and manage rosters for the stage production team.

• Conduct weekly meetings to discuss the production aspects of existing shows.

• Secure all necessary government permits for events, including but not limited to DTCM, DCD, DCAA, etc.

• Conduct performance reviews with team members, including the cast and crew.

• Ensure risk assessment is done for all entertainment venues and live shows.

• Acts as entertainment manager on duty and performs other duties as assigned by senior management.

Qualifications: Essential

• University Diploma – five years equivalent theme park, theatrical, cruise ship, entertainment experience in Production Management

Desirable

• Theatrical production management, stage managing, directing, designing, and/or acting experience

• Stage craft and/or technical experience

Experience: Essential

• Five years equivalent experience in Production Management

Desirable

• Stage Management experience

• Production Management experience

Skills: Essential

• Computer skills- proficient in Word, Excel, and general computer literacy

• People and time management

• Ability to communicate with all kinds of people

• Great problem solver

• Ability to work well in a high pressured and fast paced environment

Desirable

• Ability to adapt to an ever changing work environment

• Ability to work with many different artistic personalities and staff

• Ability to juggle several different tasks and job responsibilities at the same time