Job Information
Ingersoll Rand Deputy Manager Customer Relationship in Delhi, India
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Designation : Deputy Manager Customer Relationship
Qualification :
Minimum of a bachelor’s degree in a related field.
3-4 experience in same field.
Preference shall be given to Industrial order execution.
Job Summary:
We are looking for an experienced customer relationship Dy. manager to be responsible for engaging with customers by building and preserving trusting relationships, to grow the customer base and build positive relationships with existing clients .To be successful as a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization.
Responsibilities:
Regular interacting with clients through telephone calls, email, etc.
Send Order Acknowledgement to the client & receivee Order acceptance.
Update projects status to the client’s time to time.
Follow up with clients for payments through telephone call, email & Letters etc.
Maintain clients records digitally.
Resolve customer complaints quickly and effectively.
Key Competencies :
Excellent verbal and written communication skills.
Well-organized and responsible with an aptitude in problem-solving.
Proactive & self
A team player with high level of dedication.
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.