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Best Buy Appliance Repair Lead - Boston South in Dedham, Massachusetts

836960BR

Job Title:

Appliance Repair Lead - Boston South

Job Category:

Services/Installation/Repair

Store Number or Department:

001874-USO CT/RI/MA-Store

Job Description:

Our Appliance Install and Repair Tech is responsible for a variety of fulfillment duties which may include delivery, installation, integration, networking, and repair of consumer electronics devices-with a primary focus on appliances.

Key Responsibilities:

  • Leads on two person jobs and complex projects as well as performs work alone.

  • Provides a seamless Client experience by advising and fulfilling on lifestyle recommendations regarding product, service, and content.

  • Completes fulfillment of advanced complexity work, and triage and de-escalate difficult Client interactions as needed.

  • Responsible for managing inventory and vehicle maintenance in partnership with other Agents, processing paperwork and payment, providing feedback and training opportunities, and completing store stock repairs.

Basic Qualifications:

  • 2 years of customer service experience

  • 1 year experience in one or more of the following: sales, delivery, installation, repair OR military equivalent

  • Current, valid driver’s license

  • Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)

  • Ability to consistently lift/carry/maneuver products weighing 75lbs+ individually, or 150lbs+ as a team (support tools such as a harness, dolly,

  • and/or lift may be provided as applicable for the type of work being performed)

  • Must be at least 21 years of age

  • Acquire and maintain any state or local licensing, as required, within 90 days of hire

Prefered Qulifications:

  • Previous experince in an in-home experience environment

  • Previous experience actively using and learning about technology electronics

Req #:

836960BR

Address Line 1:

700 Providence Hwy

City:

Dedham

State:

MA

Zip:

02026

Job Level:

Entry Level

Employment Category:

Full Time

Brand:

Geek Squad

About Us:

About Geek Squad

It all began with a few oddly dressed heroes fixing computers. Today, we’re an army of Agents more than 18,000 strong, on a singular mission to rid the world of rogue technology. We’re still oddly dressed, but we’re now oddly dressed and saving the day across the globe. If you’re techno-exceptional, good with people and great at having fun while doing top-quality work, we invite you to join our illustrious ranks.

Best Buy Company and its Family of Brands

Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.

Additional Job Information:

Join our team!

While you're busy delivering on our belief of making technology work for our customers, we're working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.

Ready? Let's do this!

If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.

Not ready to apply? Connect with us on LinkedIn (https://www.linkedin.com/start/join?session_redirect=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2127&source=bf&trk=login_reg_redirect) , Facebook (https://www.facebook.com/bestbuy/) , or Twitter (https://twitter.com/bestbuy_careers) .

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