Best Buy Appliance Repair Lead - Boston South in Dedham, Massachusetts
Appliance Repair Lead - Boston South
Store Number or Department:
Our Appliance Install and Repair Tech is responsible for a variety of fulfillment duties which may include delivery, installation, integration, networking, and repair of consumer electronics devices-with a primary focus on appliances.
Leads on two person jobs and complex projects as well as performs work alone.
Provides a seamless Client experience by advising and fulfilling on lifestyle recommendations regarding product, service, and content.
Completes fulfillment of advanced complexity work, and triage and de-escalate difficult Client interactions as needed.
Responsible for managing inventory and vehicle maintenance in partnership with other Agents, processing paperwork and payment, providing feedback and training opportunities, and completing store stock repairs.
2 years of customer service experience
1 year experience in one or more of the following: sales, delivery, installation, repair OR military equivalent
Current, valid driver’s license
Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
Ability to consistently lift/carry/maneuver products weighing 75lbs+ individually, or 150lbs+ as a team (support tools such as a harness, dolly,
and/or lift may be provided as applicable for the type of work being performed)
Must be at least 21 years of age
Acquire and maintain any state or local licensing, as required, within 90 days of hire
Previous experince in an in-home experience environment
Previous experience actively using and learning about technology electronics
Address Line 1:
700 Providence Hwy
About Geek Squad
It all began with a few oddly dressed heroes fixing computers. Today, we’re an army of Agents more than 18,000 strong, on a singular mission to rid the world of rogue technology. We’re still oddly dressed, but we’re now oddly dressed and saving the day across the globe. If you’re techno-exceptional, good with people and great at having fun while doing top-quality work, we invite you to join our illustrious ranks.
Best Buy Company and its Family of Brands
Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.
Additional Job Information:
Join our team!
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