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CVS Health Public & Labor Account Associate in Dallas, Texas

Job Description

This person will support account servicing for assigned constituents (producers, plan sponsors, customers), business or customer segment, products and services and geographies.Responsibilities include:- Identifies constituent-specific service issues, identifies solutions and may lead resolution of issues working with other areas.- Provides constituents with Aetna policy, plan design and benefit changes and network updates including analysis of impact.-Collaborates with account management team to achieve growth/renewal objectives; may assist in preparation and delivery of renewal packages.-May support plan administration activities, including installation, open-enrollment, plan set-up, eligibility, billing and drafting by working proactively with support areas; signs-off on ID cards.- May assist in constituent training on product and policy questions.- May take initial calls for direct sales requests and forward requests to appropriate sales staff.

Required Qualifications

-2-5 years of health insurance industry experience. -Texas Life & Health Insurance license, as required by state law within 90 days of start date.This position will be onsite at a client location in Odessa, TX 79761.

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.

  • If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.

  • If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications

-Claims experience is a plus.- Knowledge of sales support and underwriting functions is preferred.

Education

Bachelor's degree or equivalent experience

Business Overview

At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

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