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CVS Health Lead Director, Corporate Audit in Cumberland, Rhode Island

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

This role to be classified as hybrid and will be filled in one of the following locations. Hartford, CT., Woonsocket, RI., Northbrook, IL., Scottsdale, AZ or Irving, TX. Other locations may be considered

Position Summary

CVS Health Internal Audit Department provides high quality services to our internal business partners that consistently meet and exceed their expectations. We collaborate proactively with our business partners to focus on the most important risks and challenges facing the organization, to deliver results that make the most significant contributions, and to provide meaningful insights and solutions. We continuously look for ways to improve our audit processes and leverage technology to provide value in creative ways.

Reporting to the Executive Director of the SOX Controls Assurance (SCA) Team, the Director of the SCA Team will build and lead a team of approximately 14 audit/compliance professionals to ensure compliance with Sarbanes-Oxley (SOX) regulatory requirements for the HCB (Aetna) segment and promote collaboration with our business partners, external auditors, and executive leadership. The position sets the overall program governance and strategy of SCA testing for the HCB segment and the IT business side. This role will be responsible for continually evaluating and recommending operational and process improvements to our financial compliance processes, and the efficiency and effectiveness of the company’s key control structure. Also, the role will have opportunities to collaborate on cross-functional project teams providing value in support of CVS Health achieving its transformational goals.

CVS Health follows a 3 days in office (generally Tuesday, Wednesday, and Thursday) hybrid work model providing office-based colleagues the ability to flex between working in the office and working from home based on the work you need to accomplish. By applying to this position, you understand that you will be considered for opportunities at these multiple locations: Cumberland, RI (Headquarters); Hartford, CT; Northbrook, IL; Scottsdale, AZ or Irving, TX. Should you accept a position, we will take your preferred work location into consideration and will attempt to accommodate.

Primary Job Duties and Responsibilities

SCA Strategy

  • Leads annual planning processes including risk assessment, materiality calculations, and account scoping for the HCB segment.

  • Provides enterprise financial compliance program communications, training, updates, and guidance to team members and relevant business partners.

  • Provides guidance related to the financial compliance program requirements, identification of key controls, and related testing approaches to business partners.

  • Proactively monitors/evaluates current audit techniques, issues, and trends in performance, compliance, and financial operations.

  • Assesses deficiencies for related business segment and collaborates with business partners and external auditors on practical solutions for remediation.

  • Monitors organizational changes/trends and recommends innovative solutions to enhance the efficiency and effectiveness of the controls structure to Internal Audit leadership and business partners.

  • Monitors enterprise financial compliance program forecasted and actual hours making adjustments where necessary and providing regular reporting to Internal Audit leadership.

  • Acts as a subject matter expert for risk assessment, control design, and financial frameworks for related business segment.

  • Leads the coordination with the external auditors and assurance providers for related business segment.

Leadership & People Management

  • Identifies program resource requirements and skillsets. Recruit, develop, and retain a high performing, high quality team.

  • Directs the development and maintenance of an infrastructure of audit methodologies, tools, and communication protocols for related business segment.

  • Leads the professional development of team members. Performs performance evaluations, and provides constructive and engaging feedback.

  • Develops a high performing team to build the skillsets needed for an ongoing management succession plan and provides opportunities for staff to develop skillsets that can lead to different roles within the organization.

  • Leads the identification and implementation of various tools, technologies, and innovation in an effort to maximize the efficiency and effectiveness of the Enterprise Financial Compliance team.

Client Strategic Alignment & Support

  • Builds strong relationships with business partners to provide value-added consultation to influence and strengthen operational efficiencies and effectiveness, and reduce risks related to material misstatements for related business segment.

  • Drives strategic thinking and decision making to ensure the company is proactively addressing and anticipating risks, including promoting appropriate risk management, awareness, and mitigation for related business segment.

  • Actively supports a culture of transformation and anticipate the changes required in processes and risk management practices for related business segment.

  • Demonstrates a willingness, to be a part of initiatives outside of Internal Audit (while considering audit's independent function/requirement) to become a trusted advisor and strategic leader for the related business segment.

Audit Team Support & Compliance

  • Meets administrative reporting requirements and supports department initiatives.

  • Demonstrates a commitment to integrity and the company code of conduct, and a respect for diversity and inclusion.

  • Contribute to overall Internal Audit Department team norms to promote a positive environment and improve team effectiveness.

  • Ensure timely and accurate execution of regulatory compliance testing; ensure that key controls are correctly and adequately identified, designed, documented and performed with the right level of frequency.

Required Qualifications

  • Bachelor’s degree in a relevant field such as Finance, Accounting, etc.

  • Prior experience in a leadership role with a proven track record of engaging, managing, and motivating multi-level teams.

  • Experience with preparing and/or participating in executive and/or audit committee presentations.

  • Exhibit a strong understanding of GAAP, SOX, COSO, IT audit concepts, and leading internal audit practices.

  • Demonstrate working knowledge of business processes, and understanding of associated key risks and controls.

  • Highly developed relationship building and influencing skills to foster effective working relations across the teams, including functional and divisional leaders.

  • Demonstrated track record of leading project teams, developing audit programs, and implementing proposals.

  • Willingness to take ownership and dedicate the time and/or resources needed to complete departmental and companywide initiatives.

  • Demonstrate a confident and well-developed communication style that establishes credibility and facilitates clear understanding of audit issues.

  • Intellectual curiosity and tenacity: strong ability to learn on the fly to understand and solve complex problems with a collaborative and optimistic attitude.

  • Analytical rigor: proven capability conducting and managing quantitative analysis with the highest level of attention to detail.

  • Regular and reliable attendance.

  • Ability to travel up to 10%.

Preferred Qualifications

  • 10+ years prior experience in a relevant accounting or auditing role, including 4+ years in public accounting, internal audit, or other relevant areas.

  • Professional designations such as CPA, CIA etc., or measured progress in achieving such designations.

  • Prior experience in a leadership role with a proven track record of engaging, managing, and motivating multi-level teams.

  • Experience with preparing and/or participating in executive and/or audit committee presentations.

Education

  • Bachelor’s degree in a relevant field such as Finance, Accounting, etc.

Pay Range

The typical pay range for this role is:

$100,000.00 - $231,500.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 04/23/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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