CVS Health Electronic Eligibility Consultant in Connecticut
- Responsible and accountable for end-to-end processes associated with enrollment, eligibility and ID card data management inclusive of ongoing maintenance after initial onboarding. -Coordinates electronic transfer of eligibility data and maintain enrollment databases. -Map files and data specifications based the customer's product and plan selection. -Customer facing interactions with clients and vendors demanding high levels of responsiveness. - Identifies and addresses barriers impacting access to care.- Completes manual, complex activity associated with new business/account implementations-Under general supervision, verifies enrollment status, makes changes to member/client records, and addresses a variety of enrollment questions or concerns.
The typical pay range for this role is:
Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.
-Operations work experience (Customer Service, Exposure to Enrollment processes are a plus). -Prioritization and organization skills must be strong in order to manage assigned case load and meet responsiveness expectations. -Professionalism to interact with clients, vendors and business partners as a representative of the Electronic Enrollment Department. -Responsiveness to inquiries within established service level agreements. -Demonstrated technical and analytical skills.-Strong communication skills
-Strong attention to detail-Demonstrated ownership and accountability-Ability to work across functional operations teams-Ability to work in fast paced environment
-College degree preferred. -High School Diploma or G.E.D. Equivalent.
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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