JPMorgan Chase CCB Risk - Fraud Risk - HOME LENDING FRAUD, Vice President in Columbus, Ohio
The Fraud Risk Manager is responsible for managing the fraud loss lines for Home Lending within the Fraud Risk Center of Excellence reporting to the Head of Fraud Risk for Home Lending and Chase Auto. This includes oversight of the loss line trends, root cause analysis and strategy adjustments to minimize losses while focusing on the optimal customer experience. The fraud risk manager will also engage closely with partners in risk and supported businesses to ensure fraud risks associated with new business initiatives are represented, understood and that adequate controls are in place to manage according to the business' risk appetite. The successful candidate will excel at creative thinking and problem solving; be self-motivated, confident and able to work in a fast-paced energetic environment.
This position also interfaces with multiple support groups within the Management Information Systems (MIS) and Reporting team, while participating in the oversight of the technical development of Risk Queuing and Management System (RQMS), DataVerify, and other third party fraud tools.
The candidate will perform and lead appropriate reporting and analytics to efficiently minimize fraud risk for all origination channels, Retail/Consumer Direct Mortgage & Home Equity and Correspondent Mortgage as well as fraud servicing strategies post fund. This position requires deep understanding of complex regulatory Mortgage origination requirements and be process oriented in order to effectively drive improvements and partner with the business on key initiatives as the industry moves towards digital solutions and machine learning.
Expectations for this individual include, but are not limited to:
Assist in developing strategies using internal and external tools to prevent and identify fraudulent applications, including misrepresentation and misuse.
Continually evaluate and implement improvements to strategies for vendor provided model solutions.
Partner with fraud prevention operations teams to optimize tool performance and respond to fraud trends.
Support delivery of key performance indicators and business metrics (MIS).
Coordinate functional requirements with business management staff and technical solutions with systems programming and analyst staff to determine the most cost-effective solutions for Risk Queuing and Management System (RQMS)
Interface with business, IT, Risk, Information Owners and other support staff as needed
Identify and manage project dependencies and critical path issues
Demonstrated control and documentation skills
5+ years risk management experience; Home Lending experience with fraud risk management preferred
Consumer mortgage originations or investigation experience.
3 years of experience with SAS Enterprise Guide, SQL, Excel, PitchPro, PowerPoint
Tableau experience preferred
3 years of experience working with large data sets
Experience with applying complex mathematical models
Presenting Executive presentations
Working with large datasets
Knowledge on risk data requirement preferred
Independent problem solving skills.
Understanding of the mortgage production process and P&L
Strong written and verbal communications skills.
Able to synthesize quantitative and qualitative analysis into concise, executive-level communications
Excellent written and verbal communications skills
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
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