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Cleveland Clinic Quality Management Coordinator in Cleveland, Ohio

Job ID: 118215


  • Coordinates Quality Management and Performance Improvement activities with all departments providing patient care.

  • Interprets regulations to identify elements of patient care to be monitored and the monitoring criteria; and to establish systems and processes to ensure compliance with agency requirements.

  • Collects and aggregates data for evaluation by clinical department. Follows up to ensure correction of identified problems.

  • Educates and evaluates clinical and support department staff regarding quality management regulations and standards of care.


  • Bachelor's Degree in Nursing, Healthcare Administration, Business, Engineering or related field required.

  • Clinical experience preferred.

  • CPHQ certification is a plus.


  • Current valid state Registered Nurse (RN) license is preferred.

  • Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) preferred

  • Counseling Licensed Professional Clinical Counselor (LPCC) or Social Work (LISW) Licensed Independent Social Worker preferred.

Complexity of Work:

  • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.

  • Must be able to work in a stressful environment and take appropriate action.

Work Experience:

  • Three years of patient care experience required.

  • Three years of experience in Quality Improvement preferred

  • Six years of recent clinical experience would offset Bachelor requirement.

Preferred Qualifications:

  • Strong Organizational Skillset

  • MS Office Suite Experience - Basic to Intermediate skillset with Excel and Power Point

  • Clinical experience in Digestive Disease

Physical Requirements:

  • Requires extensive sitting and dexterity to perform work on a PC.

  • Requires standing and walking for extended periods of time.

  • Good visual acuity through normal or corrected vision.

  • Excellent hand/eye coordination.

  • Lift up to 25 pounds.

  • Manual dexterity to operate personal computers and standard office machines. Requirement 2

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.


Keywords: Quality, Patient Safety, Clinical, EPIC

Cleveland Clinic is pleased to be an equal employment/affirmative action employer: Women/Minorities/Veterans/Individuals with Disabilities.