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Philips GBS Performance Management Lead in Chennai (ex Madras), India

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  • To define, lead and drive implementation of performance KPIs.

  • KPI Standardization and harmonization process across the hubs working closely with Function Leads , Hub Leads, Market Value Stream Leads and Business Integration Leads. Externally, drive alignment with Business/market/Function related to performance measurements, especially when new process on boarding.

  • To drive and deliver digitization agenda of Philips GBS. Move all performance reporting to digital mediums and improved frequency and from source, wherever possible.

  • Drive efficiency in standard reporting for internal GBS. Organize all data & reporting for MPRs

  • GBS Audit capabilities (internal audit for GBS checking on GBS process adherence) & Owner of all DoU & Annexures

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