Philips GBS Performance Management Lead in Chennai (ex Madras), India
To define, lead and drive implementation of performance KPIs.
KPI Standardization and harmonization process across the hubs working closely with Function Leads , Hub Leads, Market Value Stream Leads and Business Integration Leads. Externally, drive alignment with Business/market/Function related to performance measurements, especially when new process on boarding.
To drive and deliver digitization agenda of Philips GBS. Move all performance reporting to digital mediums and improved frequency and from source, wherever possible.
Drive efficiency in standard reporting for internal GBS. Organize all data & reporting for MPRs
GBS Audit capabilities (internal audit for GBS checking on GBS process adherence) & Owner of all DoU & Annexures
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