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U.S. Bank Technology Key Indicator Lead in Charlotte, North Carolina

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Technology Risk & Compliance Management (#TECHRCM) is seeking a Key Indicator Lead to manage the execution of the technology key indicator program in compliance with applicable enterprise policies and programs.

Top 3 Skills:

  • Technology Processes

  • Project Management

  • Metrics Reporting

Responsibilities:

  • Understand technology business processes and partner with the Business Line (BL) and Risk teams to develop new technology metrics to monitor risk

  • Manage new metrics from request to implementation

  • Serve as a functional liaison between the BL and the Risk teams to ensure metrics are appropriate to monitor risk appetite statements and are aligned to applicable frameworks

  • Manage metric reporting and deliverables

  • Facilitate meetings with senior management to review metrics and reporting

  • Coordinate with the BL and risk managers to document commentary for metrics when they exceed established limits

  • Document and maintain metrics related process flows and procedures

Basic Qualifications:

  • Bachelor's degree, or equivalent work experience

  • Typically, more than eight years of applicable experience

Preferred Skills/Experience:

  • Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact technology risk management

  • Considerable understanding of the business line’s operations, products/services, systems, and associated risks/controls

  • Experience in technology risk management, metrics reporting, and risk appetite statements

  • Experience developing new technology metrics

  • Strong written and verbal communication skills to engage senior management

  • Strong analytical, process facilitation and project management skills

  • Effective presentation, interpersonal, relationship building and negotiation skills

  • Strong data analytical and reporting skills

  • Strong decision-making and problem-solving skills

  • Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations

  • Applicable professional certifications including CISA, CRISC

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $108,375.00 - $127,500.00 - $140,250.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

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