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U.S. Bank Strategic Initiatives Risk Consultant - Home Mortgage & Consumer Loan Products in Charlotte, North Carolina

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Consumer and Business Banking (CBB) Risk Management has an opening for an Agile Risk Consultant to support the Mortgage and Consumer Loan Strategic Initiatives (Strategic Initiatives) team. The CBB Agile Support team is responsible for providing strategic risk management expertise and risk leadership for the Strategic Initiatives Experience Studios and their key initiatives. This role will specifically support the work performed in the Home Mortgage and Consumer Loan Business Agile Risk Studios including BDMA/Ecosystem, Consumer Lending/Deposits, and Microbusiness by providing compliance and operational risk subject matter expertise in a number of key risk areas including Privacy, Truth in Lending, Fair and Responsible Banking, Equal Credit Opportunity Act, Bank Secrecy Act/Anti-Money Laundering, Third Party Risk Management, Information Security, Credit, Fraud and others.

Specific functions and responsibilities of this role include:

  • Provide compliance and operational risk subject matter expertise to support strategic initiatives

  • Establish and maintain appropriate systems of risk management and internal controls to support business objectives, maintain acceptable risk appetite/tolerances and comply with applicable laws and regulations

  • Operate independently within the CBB framework, often with tight deadlines and multiple, concurrent projects

  • Partner with CBB business line leaders, the Centralized Agile Studio team, and the Second Line of Defense Risk subject matter experts

  • Collaborate with multiple levels of CBB to identify and service specialized needs across the different business lines

  • Utilize regulatory knowledge of the U.S. Bank enterprise risk management framework as it applies to CBB.

As part of the CBB Risk Experience Studio Strategic Initiatives Team, the Agile Risk Consultant will partner with Project owners, Project team participants, Business Leaders, Alliance Partners, RCA Consultant/Managers in first and second line to ensure risks are properly identified and mitigated as part of the Project. Additionally, the Agile Risk Consultant will ensure adherence to the Enterprise Risk Management Framework as well as compliance with applicable federal, state and local laws and regulations. He/she will also be accountable for an effective partnership between the Line of Business and the Lines of Defense.

Key Responsibilities for supporting the CBB Risk Experience Studio Support Team:

  • Partners with leaders in their assigned Line of Business, Risk/Compliance/Audit (RCA) Consultants, and other RCA Managers to, depending on the function, oversee the successful creation, implementation, and maintenance of an effective risk management framework.

  • Lead projects and/or activities that ensure compliance with applicable federal, state and local laws and regulations.

  • Facilitate the identification of gaps and drive solutions that minimize losses resulting from inadequate internal processes, systems or human errors. Ensures the active identification, response and/or escalation of risks as appropriate.

  • Accountable for an effective partnership between the Line of Business and the Lines of Defense.

  • Provide risk expertise to ensure compliance with existing Risk policies. Engage SMEs, as needed, but ultimately responsible for making decisions and accountable for the decisions made

  • Utilize existing enterprise risk management framework to ensure risk partners across the enterprise are engaged and informed, as needed (e.g., PRISM, CAT, TPRM, etc.)

  • Make informed risk decisions expeditiously to ensure consistent and timely risk support for the project teams

  • Navigate all risk approvals, as needed, including BCI, BCRA/PRISM, and CAT. This may also include TPRM, EFCC, Model Governance

  • Support work associated with regulatory agencies and Corporate Audit Services or regulatory agency audits/exams

  • Lead and/or support CBB in an anticipatory posture related to the rapidly changing risk and compliance environment, while balancing process efficiencies and customer experience

  • Maintain appropriate systems of risk management and internal controls to support business objectives, maintain acceptable risk appetite/tolerances and comply with applicable laws and regulations

  • Provide training and support as needed

  • Escalate potential risks as appropriate

U.S. Bank’s risk management structure is designed to promote effective governance and risk management that is systematic, transparent, credible, timely, and verifiable through clear delineation and execution of key roles and responsibilities. Its goal is to manage risks that may impact the company, including credit, financial, liquidity, market, operational, reputational, strategic, and other risks as appropriate.

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • 10 or more years of applicable experience

Preferred Skills and Experience

  • Proven experience and subject matter expertise of compliance and operational risks related to Home Mortgage and Consumer Loan Products

  • Comprehensive knowledge and experience with the industry, products, policies, operations and procedures related to Home Mortgage and Consumer Loan Products

  • Strong professional presence to support regular interactions with senior management

  • Demonstrated skills in leadership and management of process, projects and people

  • Strong analytical skills and strategic thinker

  • Strong collaboration, interpersonal, management, and ability to interact and present to management

  • Previous experience in Agile work environment preferred

  • Ability to work in an open, fast-paced and dynamic environment

  • Ability to research and manage multiple projects and deadlines simultaneously

  • Demonstrated oral and written communication and interpersonal skills, planning and implementation skills and negotiation skills

  • Strong PC literacy in word processing, spreadsheets, databases, and presentations is required

  • Additional Certifications preferred (e.g., CRCM)

Expertise Required in the Following

  • Reg B – ECOA

  • Reg C – HMDA

  • Reg V – FCRA

  • Reg Z – TILA

  • TCPA

  • UDAAAP

Hybrid/flexible schedule

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00 - $154,990.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

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