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Ally Sr. UX Designer in Charlotte, North Carolina

Position Description * The work is fast-paced and large in scope; the perfect opportunity for anyone who thrives on collaborating to create innovative digital applications that reach millions of customers transacting billions of dollars worldwide. On our team, you'll partner with some of the industry's most talented, creative, and innovative partners, from content strategists and CX researchers to digital product owners and programmers. The work demands a healthy respect for the contributions of each of these disciplines and a commitment to applying a user-centered design methodology to delivering best-in-class solutions. This role will be aligned to the Ally Invest line of business. The Work Itself Scope of accountability for UX Designer may include—but is not limited to—interface design for storefront and authenticated areas of ally.com and its affiliated sites & digital applications (e.g., smartphone/tablet apps); assisting in the production and maintenance of enterprise design style guides * Partner with digital product and business to establish clear problem statements and measures of success * Partner with CX and Usability team to define comprehensive customer journeys for target client persona and conduct research and testing * Collaborate with content strategists to design solutions for mobile app * Create user flows, wireframes, design comps, and prototypes that exhibit a mastery of user-centered design practices for iOS and Android * Demonstrate a bold vision for excellence in interactive mobile app design with a commitment to evolving our customer and client experience * Work with developers to determine feasibility and performance considerations * Demonstrate excellent verbal and written communication skills to articulate design rationale and facilitate partnerships with digital product and business owners * Must be highly innovative and inspire commitment to a higher standard * Solutions oriented with the ability to multi-task and adapt quickly to changing requirements and conditions * Partner across related disciplines including usability, content strategy, accessibility, and web development to meet the established business objectives of this engagement. The Skills You Bring * 3+ years of experience as a UX Designer at an agency, retail or financial services institution * 1-2 years experience in investment services preferred * 1-2 years experience mobile app design for iOS and Android * Proficient in information architecture, interaction design, and visual design * Experience creating end-to-end customer journeys, user flows, wireframes, and interactive prototypes * Knowledge of the Adobe Creative Suite (Photoshop, Illustrator), Sketch, Axure and InVision preferred * Experience in an e-commerce, media, or start-up environment with short interval release cycles is a plus * Best-practices knowledge of WC3 and other web design standards * Excellent understanding of usability/user centered design, UX methodology, interactive design principles and best practices, web accessibility, and corporate branding * Excellent verbal and written communication skills * Solutions oriented with the ability to multi-task and adapt quickly to changing requirements and conditions * Bachelor’s Degree or equivalent experience Ally Overview Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company and a top 25 U.S. financial holding company offering financial products for consumers, businesses, automotive dealers and corporate clients. Ally's legacy dates back to 1919, and the company was redesigned in 2009 with a distinctive brand, innovative approach and relentless focus on its customers. Ally has an award-winning online bank (member FDIC), one of the largest full service auto finance operations in the country, a complementary auto-focused insurance business, a growing digital wealth management and online brokerage platform, and a trusted corporate finance business offering capital for equity sponsors and middle-market companies. Business Unit/Enterprise Function Ally’s Information Technology (IT) organization is focused on supporting and improving the position of our industry-leading business franchises through cost effective, innovative IT solutions, as well as overseeing critical functions that enable the day-to-day operations of the entire Ally Financial enterprise. IT is also responsible for the administration and execution of information protection, disaster recovery and IT risk management. Total Rewards Information Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation -- or total rewards -- extends beyond your paycheck and is designed to support and enrich your personal and professional life, including: * Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting. * Planning for the Future: benefits to help you plan for the near and long term including an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement and other financial well-being programs. * Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and family stay on track physically, socially, emotionally and financially. * Building a Family: adoption, surrogacy and fertility support as well as benefits that help you take care of your family -- parental and caregiver leave, back-up child and adult/elder day care program and child-care discounts. * Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs. Ally is an Equal Opportunity Employer We extend equal employment opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. 3F Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled