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Ally Site Reliability Engineer Manager in Charlotte, North Carolina

The Opportunity As a Site Reliability Engineering Manager (SRM) within Ally's Digital Solutions organization, you will drive the strategic direction for Digital application development and delivery and how these applications run in our production environment. This includes leading a small team of Site Reliability Engineers, designing technology approaches that modernize our application stack and enabling our Agile teams to deliver with quality and speed. The ideal candidate is passionate about technology, especially when it comes to the benefits and opportunities cloud infrastructure brings to an Enterprise. In this role, you'll be asked to provide in-depth technical expertise on decisions pertaining to running complex software systems at scale. You'll partner with our Enterprise Architecture and Infrastructure teams to enable flexible applications patterns driven by business use cases. Most importantly, you'll be an integral part of Ally's technology strategy, partnering closely with our applications teams to translate business requirements into scalable, flexible and secure cloud solutions. The Work Itself * Lead a small team of Site Reliability Engineers * Architect and design applications supporting the entire Digital space including web, mobile, AI, and API products * Create technical designs (Activity Diagrams/Sequence Diagrams, API service specifications, and message models) through a close partnership with Enterprise Architecture, Application Development teams, Infrastructure teams, and other support teams across Ally * Provide technical leadership and guidance during development, testing, and delivery of features * Experience leading and influencing individuals at multiple levels, encouraging the establishment of high performing and self-sustaining cross-functional teams * Review business and non-functional requirements to capture and understand project requirements * Challenge the status quo to breakthrough legacy thought processes, and drive Ally's technology forward to match best-in-class technology organizations * Ability to be flexible and support any aspect of the Digital organization on-demand, including product, development, delivery, and production support * Knowledge of industry-leading application trends and help development teams incorporate modern approaches into Digital application roadmaps * Provide expertise and feedback into Agile Operating Model, ensuring that methodology enables all aspects of our technology strategy * Assess and provide recommendations on organizational responsibilities as Ally shifts left and migrate applications to the cloud * Ability to influence and guide product solutions with technology best practices * Ability to effectively communicate technical solutions and recommendations to senior-level management The Skills You Bring * Experience managing an engineering team on projects with deep dives into code, networking, and systems administration in cloud environments * 5+ years of experience designing, developing, and leading web applications * Prior success as an engineering leader working on challenging problems and world-class digital solutions * Proficiency in developing Enterprise-grade, highly available applications * Proven ability to multi-task and contribute to several concurrent projects and initiatives * Experience managing and coaching developers as well as peer technologists * Significant experience on multiple SDLC methodologies (Agile, Scrum, Kanban, Waterfall) * Experience designing and delivering applications using AWS * Experience with externalizing APIs for 3rd party consumption * Experience using CI/CD to ensure high quality and repeatable deliverables of software products, including delivery of infrastructure as code * BS / MS / PhD in Computer Science, Math or related engineering fields or equivalent practical experience Ally Overview Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services company and a top 25 U.S. financial holding company offering financial products for consumers, businesses, automotive dealers and corporate clients. Ally's legacy dates back to 1919, and the company was redesigned in 2009 with a distinctive brand, innovative approach and relentless focus on its customers. Ally has an award-winning online bank (member FDIC), one of the largest full service auto finance operations in the country, a complementary auto-focused insurance business, a growing digital wealth management and online brokerage platform, and a trusted corporate finance business offering capital for equity sponsors and middle-market companies. Business Unit/Enterprise Function Ally’s Technology organization is focused on supporting and improving the position of our industry-leading business franchises through cost effective, innovative technology solutions, as well as overseeing critical functions that enable the day-to-day operations of the entire Ally Financial enterprise. Technology is also responsible for the administration and execution of information protection, disaster recovery and IT risk management. Total Rewards Information Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation -- or total rewards -- extends beyond your paycheck and is designed to support and enrich your personal and professional life, including: * Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting. * Planning for the Future: benefits to help you plan for the near and long term including an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement and other financial well-being programs. * Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and family stay on track physically, socially, emotionally and financially. * Building a Family: adoption, surrogacy and fertility support as well as benefits that help you take care of your family -- parental and caregiver leave, back-up child and adult/elder day care program and child-care discounts. * Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs. Ally is an Equal Opportunity Employer We extend equal employment opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. 2E Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled