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Novant Health Revenue Cycle Services Instructional Designer in Charlotte, North Carolina

The Instructional designer is responsible for analyzing, designing, implementing and assessing traditional, hybrid and computer based learning experiences for identified populations. The instructional design process includes conducting needs analysis, establishing learning outcomes, using adult learning theory to design instructional experiences and developing assessments to measure skill acquisition. Instructional designers are also responsible for designing and maintaining departmental workflow processes related to instructional facilitation and evaluation.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

  • Education: Graduate of an accredited program with a Bachelor’s Degree in Instructional Design, Education, Continuing Education or related field required. Master’s Degree preferred.

  • Work experience: Five to ten years in instructional design. At least two years demonstrated experience with learning management systems. At least two years demonstrated experience with Adobe eLearning suite. Revenue Cycle Healthcare experience preferred.

  • Knowledge, skills and abilities required: Ability to successfully complete generic and department-specific skills validation and competency testing. Work with Subject Matter Experts to identify what students need to learn. Develop learning outcomes and ensure content design supports those learning outcomes. Revise and rewrite content to shape it for identified learning needs. Create media to support learning for various delivery format. Develop assessments. Adapt instructional materials created for one format to another format. Ability to enthusiastically embrace change and act as a change agent. Ability to work with all levels of healthcare administration and staff. Effective delegation and decision-making skills. Effective analytical, problem solving and diplomacy skills. Effective coach and councilor, facilitates learning. Ability to collaborate with other departments or disciplines to achieve a desired outcome. Ability to effectively communicate (both verbal and written) ideas to staff, management and client base. Ability to organize tasks and resources and coordinate activities within multiple healthcare disciplines.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

  • Our team members are part of an environment that fosters team work, team member engagement and community involvement.

  • The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

  • All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

External Posting Title: Revenue Cycle Services Instructional Designer

Job Opening ID: 2021-95790

Name: NHMG RCS Education

Name: 8:00am-5:00pm

External Company URL: https://www.novanthealth.org/careers.aspx