Job Information
Ingersoll Rand Quality Technician I in Charlotte, North Carolina
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
This position is responsible for comparing the physical characteristics of products to the technical specifications to identify and countermeasure nonconformities. This position is also responsible for processing returned product from Customer Centers, Distributors, and related IR facilities. Employee must be attentive to details and ensure that customer quality standards are consistently met or exceeded.
Responsibilities:
Inspect, measure, and test parts against prints.
Record results for technical reporting.
Make repairs or modifications to defects.
Solve day-to-day customer issues and provide customer support on claims, returns, nonconformances, documentation.
Audit product returns to quality standards and engineering specifications.
Recommend disposition for non-conforming product.
Maintain accurate documentation of all credit return activities and inventory transactions.
Perform all position-related functions, put up, and storage of good inspected parts.
Re-package and label stock as appropriate to meet packaging resale requirements.
Request corrective actions for Quality non-conformances and follow up to eliminate future non-conformances.
Create and update Standard Work to conform to ISO 9001; 2015.
Effective and Professional Communication Skills (Verbal, Written)
Microsoft Excel Usage
Ability to use hand tools
Ability to use measuring equipment
Ability to read blueprints and product specifications
Basic mathematics
Knowledge of packaging and preservation methods
Basic Lean Tools (5S, 8 Wastes, Standard Work)
Basic Problem Solving (5Why, Fishbone)
Process Improvement and Implementation skills
Key Competencies :
Effective Communication Skills (Verbal, Written)
Acumen with Oracle and Microsoft (Outlook, Excel)
Ability to use hand tools
Ability to use measuring equipment
Ability to read blueprints and product specifications
Acumen with basic mathematics
Knowledge of packaging and preservation methods
Basic Lean Tools (5S, 8 Wastes, Standard Work)
Basic Problem Solving (5Why, Fishbone)
Qualification:
Min. Yrs. Experience: 1 year
High School graduate (or GED equivalent)-required
Forklift Certification
Must be able to lift a minimum of fifty (50) pounds
Standing and/or walking for entire shift and ability to multi-task and work in a fast paced environment
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.
