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Novant Health Optimization Improvement Specialist in Charlotte, North Carolina

Manages processes to support improvement of referral and scheduling optimization operations across Novant Health Medical Group; serves as internal consultant for newly affiliated and existing clinics; and fosters relationships between all regions of Novant Health, Corporate departments and respective clinics to ensure integration of resources and best practices and continuity of operational procedures.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

  • Education: Bachelor's degree in health, business administration or other related field required.

  • Experience: Minimum of five years management experience in healthcare industry, physician clinic management experience preferred.

  • Additional skills required: Educational planning, performance consulting, outstanding interpersonal and communication skills, skill in exercising initiative, judgment, problem-solving and decision making, giving and receiving feedback, team building, safety and infection control, regulatory/governing standards, corporate and regional policies and procedures, office equipment, knowledge of computer systems and applications, knowledge of human resource management clinics including supervision and staff development. Must be able to successfully manage multiple projects simultaneously with excellent time management abilities.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

  • Our team members are part of an environment that fosters team work, team member engagement and community involvement.

  • The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

  • All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

External Posting Title: Optimization Improvement Specialist

Job Opening ID: 2021-99353

Name: NHMG Patient Access

Name: 8:00am-5:00pm

External Company URL: https://www.novanthealth.org/careers.aspx