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Wells Fargo Middleware Application Specialist (ASE6) in Charlotte, North Carolina

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo’s more than 70 million global customers.

The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Its guiding principles are to start with the customer, move faster, and partner effectively.

In your role, you will be a member of a team responsible for developing and managing a highly complex, high volume middleware services application handling 10's of millions of transactions daily. Our application processes and manages customer deposits, withdrawals, transfers, payments, and many other transactions from different lines of business in the bank, e.g. ATM's, Point of Sale (POS), branches, Online banking, and more. Our team develops complex, high performance, monetary transaction web services that process 10's of millions of monetary transactions daily. You will be part of the technical support group tasked with ensuring the application is available and performing within defined service levels, both production and test environments. You will:

  • Use diagnostic tools to monitor and troubleshoot complex web services software and related database, hardware, and network problems to maintain, restore or improve service quality and availability

  • Analyze and resolve issues or may escalate as needed to meet established service level agreements

  • Gather performance statistics and assists in determining hardware and communication tools needed to support projected transaction volumes, response time, and system availability targets

  • Coordinate or lead projects associated with application testing, installations, upgrades, technology refreshes, configuring the application infrastructure, conducting performance/load testing, and integrating with other service providers

  • Provides status reporting, and creates, updates, and completes documentation

  • Understand quality, security and compliance requirements for supported area and analyzes additions and changes for risk to the environment

  • Support business continuity (BCP) and participates in testing and updating the plan

  • Provides assistance and guidance to less experienced staff

  • Participate in the on-call rotation in a 24/7 environment

Required Qualifications:

  • 10+ years of application development and implementation experience

  • 5+ years of technical troubleshooting experience

  • 5+ years of Middleware experience

  • 5+ years of Web Services experience

Desired Qualifications:

  • Excellent verbal, written, and interpersonal communication skills

  • Linux experience

  • Strong collaboration and partnering skills

  • Ability to take initiative, identify opportunities and implement change

  • Ability to develop or support high availability, high volume transaction processing systems

  • Knowledge and understanding of technology performance: testing tools such as: Performance Center or Load Runner

  • Experience operating effectively in a geographically dispersed organization

  • Leadership experience including; coaching, training, and mentoring

  • Ability to work on call as assigned

  • Flexibility to work in a 24/7 environment

Job Expectations:

  • Ability to work on call as assigned

  • Flexibility to work in a 24/7 environment

How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psc/PSEA/APPLICANTNW/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPST_FL&FOCUS=Applicant&SiteId=1&JobOpeningId=5497531&PostingSeq=1.

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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