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Atrium Health Manager - Coding/Reimbursement - Revenue Cycle in Charlotte, North Carolina

Job Summary

Monitors and oversees the day to day operations within the department. Accountable for the charge capture and claim resolution portion of the revenue cycle. The Manager must have thorough knowledge of ICD, CPT, and HCPCS coding principles.

Essential Functions

  • Coaches and develops of supervisory team members.

  • Works with leadership team to address provider needs and ensures communication is helpful, effective, and consistent.

  • Ensures adherence to all departmental policies.

  • Develops, implements, and monitors quality assurance reviews.

  • Assesses, implements, and continuously monitors workflow and volumes to ensure workload is balanced among team members.

  • Assesses and reacts to workflow changes related to departmental growth.

  • Ensures effective communication with both internal and external customers.

  • Develops, implements, and monitors a comprehensive training program to include career ladder development. Addresses departmental training needs based on team member performance and quality reviews.

  • Conducts quality assurance reviews as needed. Provides education as a result of these reviews.

  • Stays abreast and communicates coding changes (i.e. new codes, new technology, payor requirements).

  • Monitors key performance indicators (KPIs) to include, but not limited to, denials, AR Trends, edit volumes, and charge lag.

  • Participates in strategic planning and design in coding, regulatory, and system changes that impact coding, reimbursement, and compliance.

Physical Requirements

Works in a fast-paced office/hospital environment. Work consistently requires sitting and some walking, standing, stretching, and bending. Some travel may be required.

Education, Experience and Certifications

Bachelor’s degree or 8 years related experience required. 1-3 years supervisory experience preferred. CPC or coding credential required. Demonstrates professional presence and effective presentation skills.

Atrium Health is one of the nation’s leading healthcare organizations, connecting patients with on-demand care, world-class specialists and the region’s largest primary care network. A recognized leader in healthcare delivery, quality and innovation, our foundation rests on providing clinically excellent and compassionate care.

We’ve been serving our community since 1940, when we opened our doors as Charlotte Memorial Hospital. Since then, our network has grown to include more than 40 hospitals and 900 care locations ranging from doctors’ offices to behavioral health centers to nursing homes.

Our focus: Delivering the highest quality patient care, supporting medical research and education, and joining with partners outside our walls to keep our community healthy.

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