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Ally Instructional Systems Designer in Charlotte, North Carolina

Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliche people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too? The Opportunity Ally’s Audit Services has an exciting opportunity for an extraordinarily organized, collaborative, and results-oriented Sr. Analyst - Instructional Systems Designer / Skills Analyst. This person will join our Audit Methodology & Operations (AMO) – Talent Management and Communications team. This position can be located in Charlotte, NC; Detroit, MI; or Ft. Washington, PA. The position reports to the AMO L&D Manager in Charlotte, NC. Approximately 60% of the role is passionate about designing and developing training solutions and experiences; the other 40% is focused on executing the annual KSA (Knowledge & Skills Assessment). Additional responsibilities may include various other talent management administrative activities. The Work Itself Instructional Systems Design – 60% * Responsible for the entire lifecycle of assigned learning initiatives - from needs assessment, to designing and developing effective and engaging training classes and materials. * Measure the impact of learning with formative and summative evaluations to assess course effectiveness and learner application. * Apply a systematic process (e.g. the ADDIE model) to analyze jobs, tasks, and target audience requirements. * Partner with internal SMEs (Subject Matter Experts) and external training vendors to design, develop, revise, & maintain formal and informal learning solutions (e.g. case studies, webinars, instructor-led classes, job aids, on-demand learning, infographics, games, etc.). * Adhere to NASBA’s standards for Continuing Professional Education (CPE) programs. Skills Analysis – 40% * With mentorship and direction from AMO L&D Manager, execute the annual Knowledge and Skills Assessment (KSA) * Perform preliminary analysis of the annual KSA results, including accurate results reporting * Project plan and collaborate with a cross-functional team to execute the assessment * Drive continuous enhancements and improvements opportunities; streamline and identify efficiencies * Meet with partners and team members to provide status updates, track progress, and mitigate risks to deliver on time and within quality standards. The Skills You Bring Required qualifications * At least 3+ years of corporate L&D (Learning & Development) experience - including 2+ years of Instructional Design experience and 1+ year of skills analysis experience. * SUPERB time management, organization, & project management skills; adheres to timelines, and handles multiple projects in various stages of development. * EXTRAORDINARILY detailed oriented * Resourceful self-starter * Strong relationship management & interpersonal skills * Superior verbal and written communication skills * High level of consultation, collaboration, and problem resolution skills * Has collaborated with technical SMEs to transform knowledge into learning assets and solutions * Experience with quality-checking course materials (formatting, printing, editing, and proofreading) * MS PowerPoint, Word, Excel, Adobe PDF Creator (e.g. electronic Training Materials Participant Guides & interactive job aids) * Excellent professional presence and strong work ethic * Occasional travel required (15 % post-pandemic) Preferred qualifications * At least 5+ years of corporate L&D (Learning & Development) experience - including 4+ years of Instructional Design experience and 1+ year of skills analysis experience. * Have exposure to Auditing, Finance, Compliance, or Accounting environment and culture * Have a Bachelor’s degree, equivalent, or higher in relevant field (e.g. L&D, Instructional Systems Design, Instructional Systems Technology) * Has successfully created case studies and/or scenario-based learning * Has managed training vendors * Experience creating graphic-novel-style training materials * Has executed a Knowledge and Skills Assessment * LMS (Learning Management System): ADP * Graphic Design: Photoshop * eLearning: Articulate’s Storyline 360 (full suite), Camtasia * Training Reinforcement: MobileChat * Zoom, SharePoint, Microsoft Teams * Tableau/ Other Visualization Tools How We’ll Have Your Back Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation – or total rewards – extends beyond your paycheck and is designed to support and enrich your personal and professional life, including: * Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting. * Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs. * Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally and financially. * Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and child care discounts. * Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs. Who We Are Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com. Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation. 3F Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled