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U.S. Bank Group Program Manager in Charlotte, North Carolina

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank is seeking an effective Senior Program/Project Manager with demonstrated project management and leadership experience to contribute toward the success of our technology initiatives. Leads and directs larger, more complex program(s) in support of program and overall strategy. Provides direction to project staff assigned to projects and stages within program. Establishes governance and drives all aspects to ensure that assigned program(s) is implemented, accepted, and operating effectively. Translates corporate objectives into program objectives and practices. Serves as a liaison and builds bridges and relationships with sponsoring executives and among different groups within and outside of technology and operations. Works directly with the business line to understand business objectives and strategies related to project priorities. Consolidates projects under program-level umbrella to provide focal point for communications. Manages communications regarding project and program management practices that create clear, concise requirements in program and project functionality, resourcing, budgets, and timings. Oversees assigned projects from initial concept through final implementation utilizing approved project methodology/tools and within enterprise standards and guidelines. Organizes and manages a high-quality, cross-functional program team by providing work direction and coaching/mentoring to assigned project managers and coordinators. Constructs a program reporting and tracking framework and benchmarks. Provides oversight to projects to meet established function, quality, cost, and schedule. Escalates issues and risks to appropriate level. May manage a staff of up to 100 employees including recommendations for hires, transfers, terminations, salary adjustments, performance standards, and reviews. Plans, develops, and controls moderate to large project/product budgets. Leads selection and adoption of specific tools to facilitate compliance with established methodologies.

* This position is not eligible for visa sponsorship.

Basic Qualifications

  • Bachelor's degree or equivalent work experience

  • At least 10 years experience with tools and techniques for planning, organizing, monitoring and controlling IT projects.

Preferred Skills/Experience

Working experience in:

  • System development life cycle

  • Confluence

  • Credit Card Product

  • Agile

Extensive experience in:

  • JIRA

  • MS Project

Subject matter expert in:

  • IT Program Management and Reporting

  • IT Project Planning, Organization, and Roadmapping

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $108,375.00 - $127,500.00 - $140,250.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

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