Job Information
U.S. Bank Federal Product Lead & Business Management Analyst in Charlotte, North Carolina
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
The Federal Product Lead & Business Management Analyst role is a hybrid position that combines strategic product management with business analysis and process improvement. This role specifically supports the Federal Retail Bond Program , ensuring compliance with federal regulations while driving the development and management of product solutions for the program. This person will be the translator between technology and the business side, which in this case is a unique space between Fiscal Services, IBM, and U.S. Bank. The position plays a critical part in both product vision and operational management, with a strong emphasis on ensuring adherence to federal compliance guidelines.
Key Responsibilities
Product Leadership: Drive product planning, development, management, and customer experience to deliver on a human-plus-digital product strategy. Create and maintain product vision, focusing on customer segments, market needs, channels, go-to-market strategy, and value propositions within the Federal Retail Bond Program.
Federal Program Focus: Ensure the product design and operational processes align with the unique requirements of the Federal Retail Bond Program. Collaborate with compliance, legal, and risk teams to ensure all activities adhere to federal regulations.
Business Analysis & Process Improvement: Analyze and improve business processes, ensuring policy compliance, and increasing operational efficiency within the Treasury or other functional teams. Provide problem-solving support for internal and external stakeholders with a specific focus on federal program requirements.
Project Management: Oversee and manage projects related to product implementation and ongoing management, including compliance monitoring, vendor risk management, and cross-functional collaboration with teams such as risk management, procurement, and corporate finance.
Stakeholder Collaboration: Collaborate at senior levels with cross-functional teams to align on product combinations and pricing strategies. Serve as a point of contact with internal groups and external counterparties and vendors, ensuring compliance with federal program guidelines.
Basic Qualifications
U.S. Citizenship: Due to this role supporting a Federal program, U.S. citizenship is required.
Bachelor’s degree or equivalent work experience
5-10 years of experience in product management, business analysis, or related fields, preferably with experience in federal program management
Preferred Skills/Experience
Advanced capability in product strategy, profitability analysis, customer experience, and market insights
Strong understanding of business processes and experience in improving operational efficiency
Excellent communication skills with the ability to collaborate and influence stakeholders at all levels
Experience with Federal Compliance: Demonstrated knowledge and experience working under federal compliance guidelines, particularly in relation to the Federal Retail Bond Program or similar federal initiatives
Familiarity with Tungsten (formerly Kofax) Total Agility
Location Expectations
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $116,280.00 - $136,800.00 - $150,480.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.
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