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Atrium Health Director Institutional Research in Charlotte, North Carolina


The Director for Institutional Research and Effectiveness conducts and oversees ongoing data collection and analysis, facilitates the College's institutional effectiveness and accreditation processes, and serves as a college leader and role model. This position provides instruction and assistance to all College departments in developing appropriate assessments, maintains the assessment documentation required for reporting, and manages college-wide strategic planning initiatives. The position serves as the primary liaison for college-wide accreditation and as a resource person for program accreditation.


Organizes and facilitates data collection, analysis, and dissemination for ongoing College research, planning, assessment, and evaluation purposes in support of the College's mission.

  • Manages the College's strategic planning process under the guidance of the Provost and President.

  • Oversees the continuous development and implementation of the Institutional Effectiveness Plan by which the College measures performance improvement.

  • Assists College leaders' assessment and evaluation activities by providing professional development opportunities and one-on-one mentoring.

  • Facilitates development of program and departmental goals, student learning outcomes, and indicators of success that are consistent with institutional goals.

  • Guides internal and external data collection and analysis activities to avoid duplication, promote effectiveness, and inform ongoing performance improvement.

  • Designs and coordinates research projects that focus on the analysis of institutional data, programs, and effectiveness.

  • Designs data collection instruments and assists with conducting periodic surveys of current students, graduates, employers, and community members to assess both college-wide and departmental goals and outcomes.

  • Assists with environmental scans and need assessments and makes recommendations regarding the viability of new and existing programs.

  • Oversees the production and publication of various College reports such as development of the College's annual report and Fact Book.

Leads and supports accreditation activities of the College.

  • Serves as the primary liaison with the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).

  • Facilitates maintenance of all College and program accreditation files, including reports related to the SACSCOC five-year and decennial review, accreditation committee reports, accreditation manuals, standards and policies, schedules of all visits and correspondence from accrediting offices.

  • Aligns program specific accreditation activities with those of the overall College.

  • Coordinates common data needed by all accrediting bodies and ensures appropriate personnel are aware of data needed for compliance.

  • Assists Program Chairs in preparing and submitting accreditation documents such as annual reports, and substantive change requests.

  • Coordinates the preparation of the annual profiles and any other reports requested by SACSCOC.

  • Notifies SACSCOC in advance of substantive changes and program developments in accordance with SACSCOC and College policies.

  • Serves as the resource person during SACSCOC reviews and helps prepare and coordinate reaffirmation and other on-site visits.

Works with individuals, groups, or committees for the purpose of data collection and analysis.

  • Collaborates with others to ensure the assessment and evaluation process is timely, complete, and related to college goals.

  • Reviews and/or assists in designing data collection tools appropriate to task.

  • Obtains and warehouses data and reports from external sources for benchmarking and seeking best practices.

  • Assists individuals, groups, or committees to evaluate the effectiveness of existing or newly created data collection tools and processes used.

  • Maintains calendar of data collection activities and reporting deadlines, to ensure timely data collection and reporting.

  • Assists with survey and data collection activities for internal and external reports.

  • Reviews significance and relevance of data from outcome measures and identifies data trends.

Disseminates summarized and analyzed data to appropriate individual(s) and maintains centralized files.

  • Enters data in various report formats for college-wide, department or program distribution.

  • Compiles data and college information into documents for publishing.

  • Assures research files are complete including actions taken as a result of use of data.

  • Serves as a resource for individuals seeking data for institutional improvement purposes.

Ensures that the research process relates to college goals and that measures are in place to evaluate goal attainment and the effectiveness of goal activities.

  • Evaluates the effectiveness of the use of evaluative data in implementing the strategic plan for institutional effectiveness plan.

  • Chairs the planning and assessment committee the ensure effective implementation of the strategic plan for institutional effectiveness plan.

  • Maintains electronic record of planning documents, including unit reports and outcomes assessment.

  • Assists in the coordination of programmatic and college accreditation activities.

  • Assists with quality enhancement initiatives, particularly as relates to assessment.

  • Tracks and follows up on all committee and other recommendations/suggestions made at the college.

  • Maintains and organizes files for institutional research, including samples of documentation appropriate for accreditation requirements.

Maintains professional competence, including system- and college-assigned requirements.

  • Possesses and continually develops position-specific knowledge and requirements.

  • Works with provost to identify and schedule needed orientation and/or training related to the position.

  • On an ongoing basis, participates in appropriate continuing education, training offerings or other scholarly activities (e.g., certification training, formal education, membership in professional organizations, conference attendance, presentation or publications).

  • Annually evaluates own job performance and goal attainment.

  • Effectively and appropriately uses computer technology appropriate to position.

  • Completes relevant training, as required (e.g., annual continuing education (ACE) modules, Title IX and Family Educational Rights and Privacy Act (FERPA) training, mental health first aid training).

  • Complies with Atrium Health’s clinical requirements (e.g., tuberculosis screening tests, annual influenza vaccination), as required.

Promotes the college’s core values and standards of excellence through respectful communication, maintains a safe and professional environment, creates synergistic partnerships with those we serve, and anticipates students’, colleagues’ and customers’ needs.

  • Develops, revises, and adheres to policies and procedures.

  • Assumes responsibility for own actions.

  • Serves as a role model and/or mentor to students and teammates.

  • Projects a professional image in dress, speech and behavior including demonstrating respect for others.

  • Represents the program and college in a positive manner.

  • Maintains appropriate confidentiality in all aspects of job performance.

  • Provides accessibility to teammates by maintaining office hours and communicating in a timely manner.

  • Participates in college functions (e.g., teammate/departmental meetings, new student orientation, graduation) as appropriate.

  • Engages in active college committee work to include advising student clubs or organizations (waived for PRN teammates and those with fewer than 30 assigned hours per week).

  • Fosters beneficial relationships and supports the greater community through service activities.


  • Lifts, pushes and/or pulls equipment up to 30 pounds.

  • Performs other duties as assigned.


  • Sitting for long periods of time and mobility to move throughout the facility are required.

  • Responsible for working in a safe manner.

  • Work normally performed in a typical interior office environment.

  • Extended periods of standing, walking, sitting, bending, and stretching; as well as frequent movement throughout the College and agency campuses.

  • Visual and auditory acuity within normal lines or corrected.

  • Occasional driving to other locations.

  • Travel and overnight stays associated with college business.

  • Requires the ability to work a flexible schedule, including evenings and weekends to accommodate student and department needs.


  • Master's Degree required, doctorate preferred.

  • At least 2-3 years of post-secondary experience required.

  • At least 2-3 years institutional research experience preferred.

  • Strong oral and written communication skills.

  • Strong statistical and analytical skills.

  • Congenial and able to inspire confidence in others.

  • Excellent organizational skills.

  • Working knowledge of spreadsheets, databases, and word processing software.

  • Experience with regional and programmatic accreditation required.


  • Demonstrates knowledge of the principles of growth and development and demonstrates the skills and competency appropriate to the ages, culture, developmental states, and special needs of the patient population served.


  • Will limit access to protected health information (PHI) and to student information (FERPA) to the information reasonably necessary to do the job.

  • Will share information only on a need to know basis for work.

  • Access to verbal, written, and electronic PHI for this job has been determined based on job level and job responsibility within the organization. Computerized access to PHI for this job has been determined as described above and is controlled via user ID and password.


  • Utilizes standard office equipment, including but not limited to computer, telephone, copier. This position provides instruction and assistance to all College departments in developing appropriate assessments, maintains the assessment documentation required for reporting, and manages college-wide strategic planning initiatives. The position serves as the primary liaison for college-wide accreditation and as a resource person for program accreditation.

Atrium Health is one of the nation’s leading healthcare organizations, connecting patients with on-demand care, world-class specialists and the region’s largest primary care network. A recognized leader in healthcare delivery, quality and innovation, our foundation rests on providing clinically excellent and compassionate care.

We’ve been serving our community since 1940, when we opened our doors as Charlotte Memorial Hospital. Since then, our network has grown to include more than 40 hospitals and 900 care locations ranging from doctors’ offices to behavioral health centers to nursing homes.

Our focus: Delivering the highest quality patient care, supporting medical research and education, and joining with partners outside our walls to keep our community healthy.