WindStream Communications Director-Inside Sales in Charlotte, North Carolina

Creates and implements personal business plans including team goals as well as individual goals for sales reps to ensure quotas are met.

  • Manages and guides direct sales activities of the sales representatives. Directs their activities related to their respective group of assigned accounts, focusing upon retention (through securing long-term contracts), profitable growth of existing revenue streams and creating new revenue sources through securing new Windstream accounts. Monitors performance through consistent joint sales calls with reps

  • Ensures reps are completing daily and weekly tasks to fulfill their "Personal Business Plan" and achieve quota. (if needed takes take disciplinary action)

  • Drives reps to consistently achieve above-quota performance

  • Develops recommendations on growth opportunities for key target accounts by conducting strategic planning activities to ensure reps are meeting customers' product and service needs

  • Recruits and hire the sales reps with the desired knowledge, skills and abilities

  • Provides reps with professional and technical advice on business applications to ensure they are equipped to provide customer satisfaction by fulfilling customer needs

  • Trains or provide training to reps on Windstream's entire converged product portfolio

  • Establishes and maintains contact and rapport with employees, customers and prospective customers

Job Specifications:



  • Strong written, communication and presentation skills are required to compose proposals, routine letters, and present proposals and maintain influential relationships at all levels within the organization.

  • Thorough knowledge of telecommunication products and services is required as well as innovative problem solving skills to influence the sale and diffuse potential customer problems.

*Minimum Requirements: *

College degree or equivalent and 8-10 years professional experience with 2-3 years supervisory experience; or 12 years professional level equivalent related experience with 2-3 years supervisory experience; or a combination of education and related professional level experience required.

Primary Location: *US-North Carolina-Charlotte

Job Category: *Sales

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to

Requisition ID: 18002049