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Chesapeake Hospitality Lobby Attendant - Holiday Inn & Suites Charleston West in Charleston, West Virginia

Are you a person who likes to meet new people? Do you have a valid Driver's License? We are looking for a Full-Time Room Attendant/Housekeeper at the Holiday Inn & Suites Charleston West who is able to work independently and focus on the details of cleaning guest rooms. The Holiday Inn & Suites Charleston West is a full service, pet friendly hotel that features 149 guest rooms, a state of the art Fitness Center, an indoor pool, a splash pad and a patio area for relaxing. Managed by Chesapeake Hospitality, our hotel is a great getaway close to the state capital with a friendly and thoughtful staff.

#traveldiscount #hospitality #shuttledriver #bestteamintown

The Lobby Attendant is responsible for cleaning and polishing the lobby, public areas and offices in the hotel's continuing effort to deliver outstanding guest service and financial profitability. The Lobby Attendant also drives the hotel shuttle transporting guests upon request.

Thoroughly clean lobby, public areas, restrooms, hallways, stairwells and elevators which includes vacuuming, dusting, polishing, straightening furniture and decor, cleaning/sanitizing surfaces and waste removal.

Drive the hotel shuttle transporting guests upon request to the airport, train station or other location.

Stock supply cart and ensure that it is neat and well organized at all times.

Check all equipment prior to and after use to ensure that it is in good working order.

Greet and respond to all hotel guests efficiently and in an appropriately friendly manner.

Vacuum, sweep, and/or mop hallways, stairwells, vending areas and public areas.

Clean and remove spots from corridor walls and doors.

Polish and clean mirrors, floors and elevator doors.

Assist shampooers with the relocation of furniture.

Must be ready to step in and support coworkers and team as needed to ensure efficient operation.

Ability to attend to guests, associates and management in an attentive, friendly, courteous and service oriented manner which requires strong customer service as well as written and oral communication skills.

Valid Driver’s license is required.

Knowledge of basic sanitation requirements/controls and applications of relevant chemicals.

Knowledge of a corporate policies applicable to housekeeping, especially those relating to safety and security of guest and hotel property.

Outstanding organizational and time management skills.

Must be detail-oriented in cleaning public spaces.

Ability to multitask and prioritize daily workload.

Must be energetic and able to work in a fast-paced environment.

Must be able to show initiative, including anticipating guest or operational needs.

Ability to make decisions and follow established policies and procedures.

Comply with company, hotel and brand standards and regulations to encourage safe and efficient hotel operations.

Employee must be able to maintain standards of attendance and punctuality and must be able to work varying schedules that include evenings, weekends, holidays and extended hours as business dictates.

We offer competitive wages and benefits that include:


  • Medical, Dental & Vision Insurance

  • Flexible Spending Account

  • 401k retirement plan

  • Long-Term & Short-Term Disability Insurance

  • Life Insurance

  • Tuition Reimbursement

  • Paid Time Off

  • Holiday Pay

  • Discount travel program

  • Growth opportunity in an evolving organization, and much more.

Career opportunities are endless with Chesapeake Hospitality! With 30+ hotels and restaurants, we welcome the opportunity to develop, grow, promote, and transfer any of our associates to the career they want.


Room Attendant / Housekeeper

Turndown Attendant


Lobby Attendant

Night Cleaner

Laundry Attendant


Housekeeping Inspector


Housekeeping Supervisor


Housekeeping Manager / Executive Housekeeper


Rooms Division Manager / Director of Guest Service


General Manager / Assistant General Manager


Corporate Operations

Or cross-train to any other department or position!

Applicants must be authorized to work in the United States. Candidates who are offered a position must undergo a background check and drug screening.


We adhere to CDC guidelines. Employees are required to wear a mask at all times. Employees must complete a health questionnaire and have their temperature taken daily. We require strict adherence to all sanitation guidelines including frequent handwashing and 6 feet social distancing.

EEO/ADA Statement

Chesapeake Hospitality is an equal employment opportunity employer, and all employment decisions are based on merit and the business needs of the company, and not race, color, citizenship status, national origin, ancestry, gender, sexual orientation, gender identity, age, religion, creed, disability, marital status, veteran status, genetic information, or any other factor protected by law.

We comply with the law regarding reasonable accommodation for employees who qualify for accommodation. If you need an accommodation to complete an application, please contact the Human Resources office of the hotel/restaurant to which you are applying.

Title for Job Advertisement: Lobby Attendant - Holiday Inn & Suites Charleston West

Requisition ID - Do not change: 2021-3119

External Company URL: https://www.chesapeakehospitality.com

Street: 400 2nd Ave SW

Post End Date: 7/7/2021