Our Ability Jobs

Overview

Work for a first-class institution that is innovative, multi-dimensional, and dynamic by joining AIR as a Facilities Assistant .

We hire talented and forward-thinking professionals to build our cross-functional teams and support our clients in solving complex problems. Our people—problem-solvers, changemakers, and creative thinkers—are experts in their craft who rise to meet today’s challenges.

AIR’s Workplace Management department is seeking a Facilities Assistant to join its innovative team. This department operates in a customer-service-oriented and fast-paced environment. This position reports to the Facilities Manager in support of the entire department and institutional needs.If you are excited to be part of a fast-paced, dynamic team, this role is for you.

The Facilities Assistant will play an integral role in delivering on some of the most meaningful projects in communities across the United States and the world. You’ll collaborate with our teams of motivated and passionate visionaries, where your input will be valued and your contributions vital to our success.

We value the experiences of every member of our institution, from entry level to executive. As part of our collaborative, learning-oriented team, you’ll be encouraged to grow in your career, develop additional skills, and progress professionally.

The Facilities Assistant will be expected to go into AIR's Chapel Hill, NC office a minimum of 3 days a week. This role is part-time, requiring a commitment of about 20 hours each week.

About AIR:

Established in 1946, with headquarters in Arlington, Virginia, AIR is a nonpartisan, not-for-profit institution that conducts behavioral and social science research and delivers technical assistance to solve some of the most urgent challenges in the U.S. and around the world. We advance evidence in the areas of education, health, the workforce, human services, and international development to create a better, more equitable world.

AIR’s commitment to diversity goes beyond legal compliance to its full integration in our strategy, operations, and work environment. At AIR, we define diversity broadly, considering everyone’s unique life and community experiences.We believe that embracing diverse perspectives, abilities/disabilities, racial/ethnic and cultural backgrounds, styles, ages, genders, gender identities and expressions, education backgrounds, and life stories drives innovation and employee engagement. Learn more about AIR's Diversity, Equity, and Inclusion Strategy and hear from our staff byclicking here (https://www.air.org/our-commitment-diversity-equity-and-inclusion) .

Responsibilities

Essential job functions include but are not limited to:

• Maintain AIR’s Chapel Hill, NC Location to Class A standards:

• Conduct regular walk-through inspections of the space.

• Coordinate and oversee satisfactory resolution of identified issues on time.

• Coordinate all tasks related to preventive maintenance for all aspects of the space.

• Establish and maintain a professional relationship with all appropriate stakeholders. Including the AIR staff, property management office, building engineers, cleaning crew, and all other vendors who provide services within the space.

• Maintain appropriate inventory and stock all supplies in the kitchen, workroom, conference, and printer areas throughout the space.

• Provide reception coverage including answering door, greeting staff, vendors, and visitors, and issuing access badges.

• Ensure the space meets the needs of the institution, its staff, and clients, with minimal disruption to the workday.

• Workplace Management Systems:

• Appropriately manage all assigned work tickets within established Service Level Agreement criteria (SLA) within AIR’s work-ticketing system.

• Create and manage all customer requests/tickets within assigned Service-level agreement (SLA) dates and track them through completion.

• Actively participate in all meetings and/or provide meaningful feedback regarding systems usage.

• Maintain accurate floor plans.

• Shipping and Receiving:

• Deliver mail/packages.

• Support staff with outgoing packages/mailings.

• Deliver monthly reports to the accounting department, as needed, or requested.

• Conference Room and Guest Office Requests:

• Support all conference events per Workplace Management’s established processes.

• Complete conference room setups.

• Support event with room setup, catering support, supply requests, and other event-support needs leading up to and on the day of their event.

• Maintain and stock guest offices including moving conference room furniture, etc.

• Life Safety and Security:

• Lead local emergency preparedness program and emergency response team (ERT).

• Maintain ERT documents and organize certification training.

• Maintain access cards within FM systems for AIR staff, visitors, and vendors.

• Invoicing & Budget Support:

• Confirm goods/services delivered as billed before acceptance.

• Monitor and maintain funded value purchase orders (FVPOs) per established processes and expectations.

• Space Planning:

• Make space recommendations that align with established space assignment guidelines for all new hires, transfers, etc. assigned to the Chapel Hill office.

• Complete new hire and departure tickets and related activities within the established timeframe.

• Plan, coordinate, and manage internal moves under the guidance of the Facilities Manager.

• Receive appropriate training to administer ergonomic assessments.

• Schedule and conduct ergonomic assessments per established processes.

• Duties, responsibilities, and activities may change, or new ones may be assigned at any time based on business needs.

Qualifications

Edu cation, Knowledge, and Experience:

• At least 1 year of relevant experience or a High School Diploma or equivalent (GED).

Skills:

• Effective communicatorwith the ability to work with individuals at all levels and from diverse backgrounds both in-office and in a virtual work environment.

• Demonstrated ability to workwell independently, and collaborativelyas needed, while prioritizing multiple objectives and projects to consistently meet established timelines.

• Ability to lift up to 50 lbs.

• Strong analytical, critical thinking, customer-focused, and problem-solving skills.

• Proficient in using standard Microsoft 365, including OneDrive, SharePoint, Excel, Word, PowerPoint, and Adobe Acrobat Pro.

Disclosures:

Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements.

All qualified applicants will receive consideration for employment without discrimination on the basis of age, race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.

AIR adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo reference and background checks.

AIR’s Total Rewards Program , is designed to reward our staff competitively and motivate them to achieve our critical mission. This position offers an anticipated hourly rate of $24.53 to $26.93. Salary offers are made based on internal equity within the institution and external equity with competitive markets. Please note this is the annual salary range for candidates that are based in the United States.

AIR maintains adrug-free work environment (https://www.air.org/sites/default/files/2023-05/Workplace-Drug-Policy-2023.pdf) .

Fraudulent Job Scams Warning & Disclaimer:

AIR is aware of individuals falsely presenting themselves as AIR representatives.Fraudulent job scams seek to extract sensitive information or money from victims. To protect yourself, please be aware that AIR recruitment will only email you from an “@air.org” domain. Please take extra caution while examining the email address, for example jdoe @air.org is correct and jdoe @aircareers.org is not a legitimate AIR email address . If you are unsure of the legitimacy of a communication you have received, please reach outto recruitment@air.org .

If you see a job scam, or lose money to one, report it to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov . You can also report it to your state attorney general . Find out more about how to avoid scams at ftc.gov/scams .

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Submit an interest application (https://jobs-airdc.icims.com/jobs/13131/facilities-assistant---workplace-management/job?mode=apply&apply=yes&in_iframe=1&hashed=1374627785)

Please note, each section of the application is required in order for you to be considered for this opportunity. If you do not complete the required screening questions, or if you close your browser before completing each section of the application, your application will not be submitted for this position.

American Institutes for Research is an equal employment opportunity/affirmative action employer committed to excellence through diversity. Minorities, women, individuals with disabilities and veterans are encouraged to apply.

American Institutes for Research’s commitment to Diversity goes beyond legal compliance to its full integration in our strategy, operations and work environment. Diversity is valued and Inclusion is reflected in all efforts to recruit, develop, and engage the diverse staff needed to accomplish our mission.

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to Taliba Boone at tboone@air.org or call 202.403.5000.

Job Location US-NC-Chapel Hill

Job ID 13131

Job Location United States

Category Facilities/Logistics/Purchasing