Job Information
Massachusetts Institute of Technology Supervisor, Custodial Services in Cambridge, Massachusetts
Supervisor, Custodial Services
Job Number: 24273
Functional Area: Custodial
Department: Dof Custodial Services
School Area: Department of Facilities
Employment Type: Full-Time
Employment Category: Exempt
Visa Sponsorship Available: No
Schedule: SU-H, 11:00 P.M. - 7:00 A.M.
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Job Description
SUPERVISOR, CUSTODIAL SERVICES, Facilities (2 openings), to provide supervision, resources, and direction to teams striving to achieve exceptionally high levels of environmental services, cleaning quality, and customer satisfaction. Will provide daily supervision and motivation to the teams and assist them with identifying and implementing continual improvement practices; develop problem solving techniques and long-range plans; ensure quality and service standards are consistently met; train, motivate, and discipline employees; conduct regular and frequent quality assurance inspections; assist with budget development, maintenance, and reporting with regard to labor and custodial supply inventories; assist with the administrative setup and coordination of special projects; coordinate, respond to, and evaluate emergencies, e.g., fire, flood, chemical spills, elevator shut downs, etc.; maintain data and analyze and produce reports on team progress, inventory, and customer feedback; routinely assess and adjust recycling program within area of responsibility; and carry out the directives of Custodial Services and the department.
Job Requirements
REQUIRED: high school diploma or its equivalent; two years of related experience; experience in a team-oriented environment; excellent interpersonal and written and oral communication skills; ability to work with a diverse population, exercise discretion, make sound decisions independently, and work with minimal direction; knowledge of custodial procedures, products, and applications; knowledge of common recycling practices; and experience with Microsoft Office, Windows, internet browsers, and e-mail programs. PREFERRED: bachelor’s degree, supervisory experience, knowledge of labor relations, and experience with Kronos timekeeping system. Job #24273-7 Schedule: Sunday - Thursday, 11:00 P.M. – 7:00 A.M. Custodial Services is a three-shift operation. Must be available for emergency response 24/7 and to work any shift, including weekends and holidays. 7/31/24