Job Information
Forrester Account Mgr IV in Cambridge, Massachusetts
At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.
About This Role:
Forrester’s Account Manager (AM) IV pursues growth opportunities within a portfolio of our largest accounts. This role supports clients in implementing business transformations and customer-obsessed strategies by capitalizing on changing markets and digital disruption, thereby promoting client growth in the “age of the customer.” As a trusted advisor across business and technology C-suite leaders, this individual establishes long-term relationships with leaders driving and influencing business growth. Successful candidates will create and orchestrate global account strategies to anticipate client needs, understand what drives their success; challenge them to think differently; and provide highly valued business insight for them to win, build, and retain customers.
Job Description:
Identify key business leaders. Build long-term relationships with VP- and C-level influencers and buyers.
Proactively pursue business development opportunities with prospective and existing premier clients to meet enrichment and renewal goals.
Lead the strategy and plan development of premier accounts. Maximize efficiencies, and identify potential opportunities where Forrester can add significant value.
Earn credibility through an in-depth understanding of a premier client’s business, organization, external environment, and industry.
Collaborate with premier account teams throughout the client engagements lifecycle toward the accounts’ greater good.
Work with premier clients as a trusted advisor. Solve problems, and challenge their thinking to boost their growth.
Achieve overall business development, enrichment, and renewal goals for the premier accounts assigned to them.
Maintain full fluency in Forrester’s products and services and how they are sold to deliver value in the marketplace.
Job Requirements:
A proven track record in business development and account targets; five to eight years’ strategic account management and more than eight years of professional experience.
Demonstrated sales strategies and rapport with senior-level executives, from VP level and above, including CMO, CIO, CTO, and CDO.
Success in selling multiple intangible products, ideas, and solutions (e.g., consulting and research) to Fortune 500 companies.
Experience with strategic account planning and management and in growing key accounts.
Experience with procurement and management of complex buying processes to guide and advise clients.
Relevant high-tech industry knowledge is a plus.
Exposure to marketing and technology functions and digital as drivers of change within organizations (less critical).
Strong presentation and meeting facilitation skills.
The ability to travel frequently and attend in-person client meetings.
Please note that the base salary range indicated here is inclusive of all applicable US geographies listed in this requisition. This salary range is based upon the position as described in the job listing. The offered compensation may vary within this range and is dependent upon the successful candidate’s primary work location, experience, training, education, and credentials.
Base salary range: $77,908 - $127,112
For employees based in Washington State, the percentage listed here is an estimated incentive commission target as a percentage of base salary, in accordance with the Forrester Sales Global Compensation Plan. Individual and company performance, as well as other eligibility criteria, will determine the actual incentive amount.
Commission target: 66.67%
Applicants in Colorado: please refer to the annual base salary range and estimated commission target indicated below. Base salary is dependent on an employee’s experience and skills compared to the requirements of the role.
Annual Base Salary Range: $77,908 - $127,112
The following percentage is an estimated variable target as a percentage of base salary, in accordance with the Forrester Sales Global Compensation Plan. Individual and company performance and other factors as set forth in the applicable plan will determine the actual incentive amount earned.
Commission Target: 66.67%
The application deadline is June 30, 2024. Please refer to the job posting on Forrester.com careers page if the deadline has been extended.
We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way.
Let’s be bold, together.
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FLSA Status:
Non-Exempt
Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com .
Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.
Benefits at a Glance (https://go.forrester.com/wp-content/uploads/2024/04/Forrester-2024-Benefits-at-a-Glance-US-locations-non-Cambridge.pdf)
Benefits at a Glance - Cambridge
At Forrester, we’re bold. We make big moves, transform businesses, and define the future. We’re the people who challenge, who innovate, who dare to discover. We’re a community of smart people and vibrant voices coming together to do what’s right by our clients and each other. Our success is driven by curiosity, courage, and customer obsession. Here you can be bold at work. Join us and build an extraordinary future.
With you, we’re not just bold. We’re bold, together.