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Wellforce Application Analyst II, Operating Room - Optime/Anesthesia, Remote Opportunity in Burlington, Massachusetts

Primary focus is Operation Room Management and Anesthesia applications. Knowledge of operating room workflows, anesthesia and the integration with the EMR required. Certification in Epic Optime and Anesthesia desired. Works collaboratively with Nursing Informatics and Clinical staff in assigned departments. Manages change requests, and break/fix support. Responsible for the implementation and support of applications, in order to meet the needs and support the workflow of Wellforce users. Supports a wide variety of applications both Cerner and third party connected systems for a department or departments as assigned. Works independently, with minimal technical guidance from senior personnel (and/or manager). Acts as a mentor for team members.


  • Consult with Nursing Informatics and assigned departments on current workflows and configuration, upgrade implications, system changes and enhancements and ongoing system maintenance

  • Complete complex full-system solution build and maintain accountability for build quality and follow up actions

  • Apply and suggest improvements to implementation methodology and consult on complex configuration decisions

  • Develop and execute complex test plan and test script execution and note changes in end user functionality

  • Review new defects, write steps to test, outline information for change requests and notify clients

  • Navigate across venues to resolve issues, propose mitigation strategies, and escalate when appropriate to team and IS leadership

  • Contribute knowledge to internal and external resources to deliver problem identification and resolution. Keeps application documentation up to date in team and site knowledge applications


  • Undergraduate degree and 4-6 years healthcare IT experience, or Graduate degree and 2-4 years healthcare IT experience

  • 2-3 years in Application Analyst I role or equivalent external role

  • An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed above, may be substituted for the above education and experience requirements.

  • Strong technical/analytical skills demonstrated through prior healthcare IT experience

  • Ability to learn new vendor applications quickly and utilize application tools to tailor system to meet user requirements

  • Excellent customer service orientation, including good communication skills

  • Flexibility and can-do attitude

  • Must be a team player and demonstrate interest in a longer-term role

  • Passion for supporting applications in a healthcare environment