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Ingersoll Rand Quality Engineer in Buffalo, New York

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Summary:

The incumbent is responsible for providing support to Manufacturing, Engineering, Purchasing, Marketing and Field Service relating to quality assurance functions. The main function of the Quality Engineer is to aid in analysis and development of processes and procedures that focus quality development.

In addition, the incumbent will be accountable for assigned contracts. The main contract responsibilities will include typical Quality functions such as clipboard generation, documentation support and contract follow-up.

The incumbent is the technical expert on quality issues in his/her area as it relates to the total organization. The individual will interface with suppliers supporting these processes related to material, manufacturing and engineering activities to support cost, quality and cycle objectives.

Roles and Responsibilities:

  1. Interpret Design Engineering data (including blueprints, Bills of Material, IL-Specs) and special customer requirements. Define special manufacturing processes that may be required on a contract basis and communicate them on contract specific clip boards, manufacturing specifications and/or quality plans.

  2. Research and document quality improvements, cost-effective methods and process improvements.

  3. Provide daily technical support to the total organization through the disposition of Quality Non-Conformance Reports (NCR's) and solving of shop floor problems with the primary focus on identification of root causes and correction of the process.

  4. Investigate and implement special project assignments involving productivity and quality improvements relating to his/her specific areas.

  5. Administer the deviation process and develop suppliers to reduce the deviations.

  6. Track assigned contracts from order conception through to customer start-up including generating contract data packages as specified by contract requirements.

  7. Follow-up customer warranties relating to the specific areas of responsibility to determine long-term solutions.

  8. Statistically track non-conformance in specific process areas.

  9. Additional responsibilities include accountability for assigned contracts. These contract responsibilities consist of attending contract kick-off meetings when required, clip board generation and contract certification/documentation support.

  10. Maintain relative ISO procedures and work instructions. This would include ability to lead ISO internal audits.

  11. Special team orientated projects, Corrective Action Teams, related to productivity and quality improvement for assigned process areas are an integral part of this position.

  12. The Quality Engineer I is considered the technical expert for their assigned Quality assurance areas including interface with Engineering, Marketing, Finance, suppliers and customers. The primary measurement of success is reduced defect rates, reduction of warranties and reduction of scrap and rework.

  13. Partner with Operations and Manufacturing Engineering to investigate root causes and drive implementation of corrective and preventive actions for customer complaints and internal issues. Leverage common problem solving tools (9 Step, 8D, A3, etc.).

  14. NPD/Engineered projects

  • Participate in Advanced Quality Planning

  • Collect required customer documentation

  • Work with team members to drive issue resolution

  • Determine and execute continuous improvement opportunities

  • Host customers and 3 rd party inspectors

  • 3 rd Party Compliance Audits


BS Technical degree with a minimum of one (1) year machining and assembly experience in a heavy industrial environment, is preferred. Analytical skills, mechanical aptitude, and communication skills are a necessity. Familiarity with current computer peripherals (business system and personal computers) and MRP concepts are helpful.

  • 3+ years Engineering experience in a manufacturing environment

  • Skilled in blueprint reading.

  • Knowledge of GD&T.

  • Knowledge of parts and features which may be critical in application.

  • Ability to make timely decisions and apply sound judgment

  • Ability to organize tasks and manage time to complete multiple assignments simultaneously.

  • Ability to communicate at all levels within Air Compressor Group and with suppliers, etc.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

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