Randstad Customer Service Rep in Buffalo, New York
Customer Service Rep
salary:$14.50 per hour
date posted:Thursday, September 17, 2020
job type:Temp to Perm
industry:Custom computer programming service
Customer Service Rep
Would you say you have experience providing world class customer service?
We have a local financial solutions company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be required to multi-task efficiently. You will follow up with customers regarding their auto loans via phone, and email providing administrative support to some of the largest financial institutions and automotive finance companies in the United States!
As a Customer Service Representative, you will work in a dynamic team environment, assisting with inbound and outbound calls. In this role, you will be responsible for assisting customers with their bank and automotive loan accounts.
Receiving high volume inbound calls
Troubleshooting online banking and updating client information
Assisting with login information, transaction history, authentication
Providing training on utilizing the online banking platform
Processing ACH requests
Provide payoff quotes for consumers and dealers
The essential functions of this role include:
- working weekends
Basic Software Skills
Basic Computer Skills
- High School (required)
Years of experience: 1 year
Experience level:Entry Level
Working hours: 9 AM - 5:30 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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