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Position Summary

Caremark is the nation's leading pharmacy benefit manager (PBM). We work to ensure the path to better health is affordable, easy to access, and simple to follow, for our 103 million plan members. We provide personalized support to help people start and stay on their medications, because people who take their medications have better outcomes and lower health care costs.

Digital, Data, Analytics & Technology (DDA&T) segment is focused on making health care more seamless, convenient, and personalized, and driving business agility and growth through technology, data, digital and experiential innovations. ‘Digital First, Technology Forward and Data Driven’ is not simply an aspirational goal for the company, but a prerequisite to accelerated growth.

As part of CVS Health, our integrated model helps increase access to quality care, deliver better health outcomes and lower overall health care costs. Our mission is to actively support clients offer the best care possible for their members. Our ability to reach members across various touchpoints puts us in a unique position to analyze trends, identify opportunities and provide solutions that go beyond traditional PBMs.

CVS Health is recruiting for a VP, Payor and Life Sciences. The VP, Payor and Lifesciences will be part of the PBM’s Digital, Data, Analytics and Technology (DDAT) leadership team. The Payor Solutions and Life Sciences Organization came together by merging three legacy organizations. This role will partner closely with stakeholders and peers reporting to the SVP and CDTO of Pharmacy services and will be support the president of Payor and Life Sciences organization and would represent all DDAT services to the unit.

You will make an impact by:

• Transition the organization from the business into DDAT. (430+ colleagues and contractors identified).

• Optimize the technology operations that includes support and develop the best cost model for application and product development and deliver.

• Responsible for all aspects of technology for the unit.

• Develop the strategy and the roadmap for the organization.

• Develop the dashboard for operational services that includes view into availability, security, outages, compliance, security etc.

• Develop clear product model to assist in:

• Rationalization of the business product to assist in enhancements, replacement or retirement.

• Clearly define the active programs and the progress

• Identify overlaps in organization services and rationalization, leading to efficient and cost-effective service and drive run rate reduction.

• Develop a talent and leadership in the organization.

• Rationalize the organization.

• Rationalize the products services.

• Establish a consistent and standard support model for all services aligned to the DDAT standards.

• Identify and prioritize key product and services delivery and establish the team to execute it.

• Support the business in rationalizing the business products and services. This includes enhancing, modernizing, consolidating, and retiring services as appropriate.

Required Qualifications

• 15+ years of hands-on and leadership with customer experience design, development, and operations at scale.

• Proven ability to operate in complex, large-scale matrix environments and demonstrable followership.

• Strong business and financial acumen, able to create compelling business cases and deliver committed outcomes.

• Excellent communication and presentation skills, to convey complex information understandably to a wide variety of audiences including executives and clients.

• Exceptional at cultivating relationships, artful at compromise and influence, and effective at collaborating with others to solve hard problems.

• Strong external network and intellectual curiosity to be at the leading edge of technology trends and opportunities.

• Inspiring leader capable of building innovative teams.

Preferred Qualifications

Advanced Degree

Education

Bachelor's Degree

We anticipate the application window for this opening will close on: 10/21/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.