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CVS Health Senior Analyst, Application Development in Buffalo Grove, Illinois

Job Description

The Delivery Support Specialist (Mainframe Coordinator) provides first line problem resolution, analysis or technical support on issues related to the non-production (development and test) environments. This position has the overall responsibility for keeping the non-production environments stable and functional. This position supports the development, QA, UAT and regression groups on all aspects of system issues reported during the development and testing phases. Exhibits a sense of urgency and exercises due diligence in resolving non-production issues quickly to ensure the timely delivery of projects. Works closely with developers, testers, systems architects, DBAs, project managers, etc.. to assess and correct all issues in the non-production environments. Troubleshoots problems and contacts other technical groups for consultation as required. Seeks and proposes areas of improvements to eliminate chronic issues and maintain stability.Along with supporting the test environments, this person will support major code releases and perform application shakeouts. Management may also assign other miscellaneous tasks where help is needed.This role is not a development role, however there might times where it is required.Duties and Responsibilities include: - Troubleshoot, and resolve problems in the non-production environments.- Provide incident resolution support by coordinating with proper resources.- Manage the workload of technical support issues on a timely basis.- Track trends and report issues to management, providing recommendations for resolutions.- Identify opportunities for potential process improvements.- Perform application shakeouts and support major releases.- Track and coordinate offshore progress on assignments.- Perform other tasks as assigned by management.

Required Qualifications

  • 4+ years of experience with the following programming languages and technical tools: COBOL, CICS, JCL, DB2, MQ Series, Changeman, IDz, Total Test and Rational Asset Analyzer.

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications

Preferred Qualifications:- Experience with Web Services, WSAD, AIX, UDB is a plus. - Experience with UFT and UIPath Studio also a plus.- Knowledge of healthcare transaction systems preferred- Strong problem-solving skills- Strong written and verbal communication capabilities- Solid organizational abilities- Strong interpersonal skills- Flexible on assignments. Works well in a team environment


Bachelor's degree or equivalent experience,

Business Overview

Bring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.