Cielo Talent Vice President - Information Technology in Brookfield, Wisconsin

Are you ready to accelerate your career? Join Cielo as a Vice President - Information Technology! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!

Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.

The VP of IT will be responsible for creating a global day to day support and maintenance function within IT with oversight over infrastructure, productivity tools, enterprise applications and user services. Key to success will be the implementation of best practices, standards, policies and procedures to create a more mature IT support organization.


  • Build and lead a team committed to service and user experience excellence and continuous improvement.

  • Develop a model to resource both ongoing technical support and prioritized technology initiatives.

  • Develop and monitor metrics related to IT service levels, capacity, security and cost effectiveness

  • Develop and monitor a technology asset management model, identifying support levels and expected life.

  • Provide vendor contract and management oversight to insure quality and cost-effective service.

  • Monitor and schedule all vendor updates and fixes to ensure that applications and infrastructure are at supportable levels. Any variance to this should be reported as a risk management issue to the executive team.

  • Proactively project necessary technology equipment purchases and upgrades necessary to support growth and expansion.

  • Define, implement and monitor function policies, procedures, standards, methodologies and guidelines.

  • Demonstrate understanding of business strategy and objectives and recommend changes and improvements in current technology footprint to enable those objectives.

  • Support the strategic planning process as requested

  • Evaluate and recommend corporate information systems technology solutions while remaining abreast of trends and emerging technologies

  • Develop budget for your function and manage expenses to budget

  • Create, maintain and enforce written policies and procedures regarding all technology operations throughout the enterprise.

  • Support company security, data privacy and control objectives.

  • Develop, test and implement a disaster recovery plan for all enterprise technology



  • Bachelor's Degree in computer science, engineering, or a related field from an accredited college or university required. Graduate degree preferred.


  • Minimum 10 years of progressive IT experience and 5 years of IT leadership experience.

  • Global experience strongly preferred

  • Experienced with integration across multiple SAAS environments

  • Change management experience related to increasing the maturity of an IT department

Functional/Technical Knowledge, Skills and Abilities Required

  • Ability to inspire and motivate cross-functional, interdisciplinary teams to achieve tactical and strategic goals; an innovative leader, problem solver and advisor.

  • Excellent written and verbal communication, interpersonal and collaborative skills.

  • Demonstrated skill in contract and vendor negotiations

  • Demonstrated ability to develop effective business relationships

  • Ability to effectively prioritize and execute activities within a changing environment.

Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.

Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at +1 877 797 3379 or at

Requisition Number: 2018-7821

External Company URL:

Street: 200 S Executive Dr

Post End Date: 12/28/2018