Job Information
The New York Public Library Office Associate I- Spuyten Duyvil Library in Bronx, New York
Office Associate I- Spuyten Duyvil Library
Department: Branch Libraries
Employment Type: Full Time
Location: Spuyten Duyvil Library
Reporting To: Agnieszka Chen
Compensation: $47,255 / year
Description
Overview:
The New York Public Library (NYPL) has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. NYPL’s neighborhood libraries in the Bronx, Manhattan, and Staten Island—many of which date to Andrew Carnegie’s visionary philanthropy at the turn of the 20th century—are being transformed into true centers of educational innovation and service, and vital community hubs that provide far more than just free books and materials.
The Library is seeking an Office Associate I to provide quality customer service to our Library users at the Spuyten Duyvil Library. This position will be scheduled for 35 hours per week during public service hours.
Responsibilities:
Reporting to the Office Associate III, the Office Associate I:
Works as part of a team to provide public service and assist with outreach activities
Assists with reserves, inventory, circulation and other related duties
Provides assistance to patrons on the use of computers and other technology or software
Prepares print and non-print library materials for circulation, involving some data entry at a PC
Processes patron applications, including data entry, filing, and related tasks
Inspects and sorts print and non-print materials
Assists with creating and carrying out improvements to staff procedures and user experience of the Library
Assists in the preparation of the monthly fees reports
Assists in ordering supplies
Assists in the supervision of Office Aides, Pages, and volunteers
Assists in preparing weekly and daily schedules
May take responsibility for the facility, staff, and operations in the absence of the Library Manager
Performs related duties as required
Required Education, Experience & Skills
Required Education and Certifications
- High school diploma or its equivalent
Required Experience
Experience performing library circulation duties, including library card registration, collecting fines, and processing reserves
Experience managing department financial activities, including collecting fees, depositing money, and preparing related reports
Strong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, PC, Sierra ILS
Required Skills
Successfully demonstrated public service experience with the ability to work well with a diverse patronage
Strong interpersonal, oral, and written communication skills
Successfully demonstrated ability to work as part of a team
Attention to detail
Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously
Demonstrated interpersonal, oral, and written communication skills
Strong commitment to public service and the ability to work well with a diverse patronage
Managerial/Supervisory Responsibilities:
- May temporarily oversee the library in the absence of the Library Manager
Preferred Qualifications
Proficiency with Envisionware and Sierra preferred
Demonstrated knowledge of computer services including on-line searching and Library resources preferred
Spanish language preferred
More...
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
Be Helpful to patrons and colleagues
Be Resourceful in solving problems
Be Curious in all aspects of your work
Be Welcoming and Inclusive
Work Environment
- Public service Library
Physical Duties
Lifting up to 15 lbs.
Sitting and standing for periods of time
Daily use of a computer
Physical Required?
No
Union/Non Union
Local 1930
FLSA Status
Non-Exempt
Schedule
35 hours per week to be scheduled during regular Branch Hours
Evenings and Saturdays required
Schedule subject to change
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
Union Salaries are determined by collective bargaining agreement(s).