HERC: Metro New York & Southern Connecticut Case Manager in Bronx, New York
Employer Name: Fordham University
POSITION SUMMARY: The Gender Equity & Title IX Case Manager is fundamental to ensure the Gender Equity & Title IX Office remains efficient and able to respond to sensitive and critically important matters. Reporting directly to the Director of Gender Equity/Title IX Coordinator, the Case Manager will provide administrative support to the Director of Gender Equity/Title IX Coordinator regarding sensitive and complex matters. The Case Manager will manage and prioritize cases, issues, and requests, and prepare and proofread correspondence, presentations, and relevant materials. RESPONSIBILITIES:
Assist in the development and maintenance of accurate record-keeping systems and reports; Assist in compliance with federal reporting mandates; Prepare materials for audit responses to state and federal inquiries; Run reports to provide statistical support for office priorities/obligations; Deal with highly confidential and sensitive information on a daily basis; Receive and review reports of sexual and related misconduct, including prohibited discrimination, sex- and gender-based harassment, sexual assault, dating violence, domestic violence, stalking, sexual exploitation, and related retaliation; Identify university policies and/or conduct provisions relevant to a complaint; Actively foster and maintain a climate that is supportive of students, faculty, and staff; Manage and prioritize cases, issues, and requests; Sit in on party and witness interviews; Transcribe party and witness interviews; Organize and maintain files; Prepare and proofread correspondence and relevant material upon request; Develop training materials as needed; Organize, manage, and maintain appropriate files for all cases, including, but not limited to, correspondence and notes of interviews/meetings; Enter information into databases, update the information, and/or supervise these tasks; Understand the Family Education Rights and Education Act (FERPA) and University policies regarding privacy of educational records; Master university policies regarding privacy of disciplinary records; Update the Gender Equity & Title IX Office website using University’s applicable software; and Perform other duties as assigned. QUALIFICATIONS :
Education and Experience Requirements
2 or more years of administrative experience; Associate degree required; Bachelor’s Degree preferred.
Must be able to work independently, take initiative and handle highly sensitive and confidential information appropriately.
Must be able to develop and maintain effective, collaborative working relationships. 60+ words per minute preferred. Must be proficient in Word, Excel, PowerPoint, and Adobe.
Must have sound judgment and reasoning skills.