Our Ability Jobs

Job Information

Cogent Infotech Patient Navigator 2 - in Brisbane, California

Job Description

Supervisor’s Title:

Supervisor’s Email:

THIS EMPLOYEE REQUISITION FORM (ERF) IS REQUIRED BY Client CAMPUS ONLY FOR RECRUITMENT REQUESTS

New Position:

Replacement For:

Significant. Duty Changes:

Critical Position?

Click here for more info

Appointment Type

(Contract, Career, Limited, Per Diem, Floater)

Physical/Health Screening Required?

Limited or Contract End Date

Work days & hours:

Percentage Time:

Campus Work Location:

Resume Receiver:

Phone & email:

Job Function Summary:

Involves providing non-clinical support, guidance and assistance for patients and families as they navigate through complex healthcare environments. Primary goals are to increase patient satisfaction, and to optimize care and outcomes. Acts as a communication liaison to understand the patient's non-clinical individual needs, desires, and concerns. Guides the patient and family to a broad range of services, amenities, and information to promote healing and ensure satisfaction with the patient care experience.

Generic Scope (not customizable, will not be used in the job posting/advertisement):

Professional who applies acquired job skills, policies, and procedures to complete substantive assignments / projects / tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action.

Custom Scope (customizable, will be used in the job posting/advertisement):

Serves as a non-clinical resource and liaison for patients and their families. Provides individualized support throughout the hospital stay and / or clinic visits. Develops expertise in the unit or clinic operations and systems to resolve issues across departments.

Department Overview (please write a brief description of your department/unit that you would like to be included in the job posting/advertisement)

Note: If this is a reclassification request or a replacement with significant changes, please briefly describe (no more than 2 paragraphs) the significant changes that have taken place since the position was last reviewed. Additionally, please provide a copy of the former job description for the position.

Key Responsibilities

List key functions and the estimated percentage of time spent performing each of the responsibilities. Indicate which responsibilities are considered "Essential" to the successful performance of the job as defined by the EEOC: “Essential functions are the basic job duties that an employee must be able to perform. You should carefully examine each job to determine which functions or tasks are essential to performance.”

Example:

25% Essential Performs basic design, development, modification and debugging of software. Evaluates basic software for functional areas. Analyzes existing software or works to formulate logic for basic systems, prepares basic specifications and performs coding.

%

of time

Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

0

Provides support during patient stay or clinic visit; facilitates scheduling, links patients to services across the health system.

0

Addresses patient grievances at point of service. Identifies appropriate resource as needed. Utilizes knowledge of unit or clinic operations to propose new workflows or methods to increase future patient satisfaction.

0

Gathers and documents patient issues, barriers or concerns by regular patient visits and open communications with families. Provides reports for management review and planning to increase patient satisfaction.

0

Provides new patients with an overview of resources and general information on billing, scheduling, and locating resources for clinical questions or concerns.

0

Collects and provides meaningful use and / or relevant operations data and metrics.

0

Participates in medical center committees or task forces and other special projects as required to support improvements in the patient experience.

0

Assists as liaison with other departments to facilitate improved coordination of care.

0

Anticipates patient care coordination needs; provides general road map to patients to set expectations.

0

0

0

0

0

0

0

0%

(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

Knowledge Skills and Abilities (KSAs)

Required qualifications must be possessed by any candidate to be considered for the position. These qualifications will be included in the job posting/advertisement and will be used to screen applicants. Note: Only objective, specific and quantifiable (KSAs) will be used when screening (i.e. 6 months of event planning experience vs. prior event planning experience). Preferred qualifications are those skills or abilities that an ideal candidate possesses, but are not required in order for a candidate to be considered for the position.

Please list:

Knowledge, Skills and Abilities

Req / Pref

Acquiring knowledge of Patient Rights & Responsibilities, Joint Commission standards, and Centers for Medicare / Medicaid regulations. Knowledge of Medical Terminology. Knowledge of data collection, compilation, and analytical techniques.

Skills to comprehend and assess patient's grievances to quickly locate appropriate resource for assistance. Working knowledge of the organization and how to get issues resolved.

Solid interpersonal and customer service skills. Ability to be diplomatic and highly organized. Ability to remain calm under pressure and apply sound judgment.

Ability to work independently in a fast-paced, demanding environment with minimal supervision. Ability to manage and oversee multiple tasks simultaneously, including high daily call volume.

Ability to communicate effectively, both orally and in writing.

Proficiency with Windows-based software including Microsoft word, Excel, Outlook. Knowledge of computer systems and software used in functional area.

Education, Licenses and Certifications:

List Education, Licenses and Certifications a candidate must possess or meet to be considered for the position. You may also select any of these attributes as being preferred. These will be included in the job posting/advertisement and will be used to screen applicants.

Education

Req / Pref

Bachelor's degree in related area and / or equivalent experience / training.

Licenses

Req / Pref

Certifications

Req / Pref

Special Conditions of Employment: (Statements identifying the fundamental non-negotiable job conditions and/or requirements which an individual must meet to be eligible for the position. For example, the ability to pass a background check, work in a particular environmental setting, work a flexible or irregular work schedule, etc.)

Problem Solving

Please provide 2-3 examples of problem solving for this position as described below (please be brief: 1-3 sentences for each example).

Common problems solved by the employee:

·

·

Less frequent and more complex problems solved by the employee:

·

·

Problems/situations that are referred to this employee's supervisor:

·

·

Management of Funds:

Does this position require oversight or management funds? If No: Please skip this section.

Describe the degree to which the incumbent is directly responsible for the management of funds. Indicate the variety of funding sources under the incumbent’s control:

Type of Budget

of Current Budgets

Current yr. expenditures $

Total:

(To update total * enter the $ amount in whole numbers (without the $ symbol - e.g., 1,000,000) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9.)


Supervision

Complete this section ONLY if the incumbent has direct or indirect supervision.

Indicate job titles of employees supervised by this position, the number of positions and total headcount/number of positions, and total Full Time Equivalent (FTE).

Payroll Title (i.e. Blank Asst. 3, Financial Analyst 4)

Direct/Indirect

Total Headcount

Total FTE

(i.e. 2.5)

Are there other employees that perform the same work? (optional)

Included with this Position Description are the following addendums:

Addendum A: Physical Requirements / Work Environment

Addendum B: Living Pride Standards (REQUIRED for Client Health Employees)

Addendum C: Medication Access and Storage (REQUIRED for Client Health Employees)

Please follow your department's procedures for management review and then submit to Human Resources

(Initial requests do not require signatures. Once an employee has started, or a reclassification has been approved, please submit the signed document to Human Resources.)

Supervisor Name:

Supervisor Title

Employee Signature:

Supervisor Signature:

Date:

Date:

Addendum A: Physical Requirements / Work Environment Job Title:______

Working Environment: Health care (hospital, clinical, classroom setting) or similar environment as the role requires.

Never

Occasional

1%- - 33%

Frequent 34%-66%

Continuous 67%-100%

Never

Occasional 1-33%

Frequent 34%-66%

Continuous 67%-100%

Activity

Activity

Body Positions

Sitting

Pull

Pulling 0-20 lbs.

Standing

Pulling 21-30 lbs.

Walking

Pulling 31-60 lbs.

Squatting

Pulling over 60 lbs.

Bending

Hand/Arm

Fine finger manipulation

Waist Twisting

Gross manipulation

Kneeling

Simple grasp

Crawling

Power grasp

Climbing

Climbing stairs

Repetitive hand/arm use

Climbing ladders

Loud noise

Other _______

Exposures

Background Noise

Reaching

Reaching overhead

Dim or bright lighting

Reaching shoulder height

Dust, fumes or gases

Reaching below shoulder height

Chemicals or toxic substances

Lifting

Lifting 0-20 lbs.

Latex

Lifting 21 – 30 lbs.

Radiation

Lifting 31 – 60 lbs.

Combative Patients

Lifting over 60 lbs.

Other

Ability to differentiate color

Lifting up to _ lbs. overhead

Verbal communication

Lifting up to _ lbs. above waist

Operating motor vehicles

Lifting up to _ lbs. below waist

Use of protective equipment

Carrying

Carrying 0-20 lbs.

Other:_____

Carrying 21- 30 lbs.

Carrying 31-60 lbs.

Carrying over 60 lbs.

Push

Pushing 0-20 lbs.

Pushing 21-30 lbs.

Pushing 31-60 lbs.

Pushing over 60 lbs.

Blood/Fluid Exposure Risk: (Check the right category)

Choose an item.

Category 1: Tasks involve exposure to blood, fluids or tissue.

Choose an item.

Category 2: Usual tasks do in involve exposure to blood, fluids or tissues but job may require performing unplanned Category 1 tasks.

Choose an item.

Category 3: Tasks involve no exposure to blood, body fluids or tissues. Category 1 tasks are not a condition of employment.

Employee Signature:

Supervisor Signature:

Date:

Date:

Addendum B: Living Pride Standards

Service Excellence

· Demonstrates service excellence by following the Everyday PRIDE Guide with the * standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting

· all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.

· Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.

· Exhibits tact and professionalism ·in difficult situations according to PRIDE Values and Practices

· Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.

· Demonstrates an understanding of and adheres to safety and infection control policies and procedures.

· Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

Work Environment

· Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.

· Picks up and disposes of any litter found throughout entire facility.

· Posts flyers and posters in designated areas only; does not post on walls, doors or windows.

· Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.

· Protects the physical environment and equipment from damage and theft.

Addendum C: Medication Access and Storage

The "Medication and Auxiliary Staff Competency" must be successfully completed for Level I, Level II or Level Ill staff PRIOR to performing duties requiring medication access (including access,transport, and/or stocking activities OR access to medication storage areas for cleaning).

LEVEL 1

LEVEL 2

LEVEL 3

Access Med Storage Areas for Cleaning

Access and Transport

Access, Transport & Stocking

Environmental Service Personnel

Drivers

Anesthesia Technicians

Patient support Assistants IPSAs)

Hospital Assistants (depending on specific duties; ask HR if unsure)

Hospital Unit Service Coordinators

Material Services Personnel

Volunteers

Medical Assistants

Nuclear Medicine Technologists

Ophthalmology Technician

Patient Care Assistants (PCAs)

Pharmacy Storekeepers

Radiology Technologists (all modalities, Ultrasound, Mammo, etc.)

Instructions:

After employee successfully completes the level-appropriate competency, please check the corresponding box below. Obtain the employee's and manager's signatures to attest that the competency was completed and send the signed job description to HR for the employee's personnel file.

Level 1

As a part of his/her daily activities, employees may have· access to medication storage areas for cleaning only. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 1.

Level 2

As part of his/her daily activities, employee may access and transport medications. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level2

Level 3

As part of his/her daily activities, employee may access, transport and stock medications. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 3.

Signature Section:

I have successfully completed the Medication and Auxiliary Staff Competency at my designated level {1,2 or 3 , in order to complete the functions of my position. I have had the opportunity to have all my questions answered.

Employee Signature

Date

Manager Signature

Date

Description:

Effective Date

ER Code

Approved Career Tracks Title

Job Code

Date Classified

Analyst Initials

Job Number

___BR

(The above section will be completed by the Compensation Unit following review)

Policy Covered Job Description/Employment Requisition Form

In addition to completing this form, please provide a copy of the most current departmental organization chart as it relates to this position, or reclassification. For reclassifications, please note the name and current title of the incumbent.

Name:

Employee ID:

Department:

Career Tracks Job Family:

Patient Support Services

Career Tracks Job Function:

Patient Navigator Non-Clinical

Career Tracks Category:

Professional

Career Tracks Job Level:

Intermediate

Career Tracks Payroll Title:

PAT NAVGTR NON-CLIN 2

Career Tracks Job Code:

4199

Career Tracks Grade:

17

FLSA Status (Exempt vs. Non-exempt):

Non-Exempt

Career Tracks Per. Prog.:

PSS

Working Title:

Supervisor’s Name:

Supervisor’s Phone:

Supervisor’s Title:

Supervisor’s Email:

THIS EMPLOYEE REQUISITION FORM (ERF) IS REQUIRED BY Client CAMPUS ONLY FOR RECRUITMENT REQUESTS

*Client Health should be entered into online ERF system

New Position:

Replacement For:

Significant. Duty Changes:

Critical Position?

Click here for more info

Appointment Type

(Contract, Career, Limited, Per Diem, Floater)

Physical/Health Screening Required?

Limited or Contract End Date

Work days & hours:

Percentage Time:

Campus Work Location:

Resume Receiver:

Phone & email:

Job Function Summary:

Involves providing non-clinical support, guidance and assistance for patients and families as they navigate through complex healthcare environments. Primary goals are to increase patient satisfaction, and to optimize care and outcomes. Acts as a communication liaison to understand the patient's non-clinical individual needs, desires, and concerns. Guides the patient and family to a broad range of services, amenities, and information to promote healing and ensure satisfaction with the patient care experience.

Generic Scope (not customizable, will not be used in the job posting/advertisement):

Professional who applies acquired job skills, policies, and procedures to complete substantive assignments / projects / tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action.

Custom Scope (customizable, will be used in the job posting/advertisement):

Serves as a non-clinical resource and liaison for patients and their families. Provides individualized support throughout the hospital stay and / or clinic visits. Develops expertise in the unit or clinic operations and systems to resolve issues across departments.

Department Overview (please write a brief description of your department/unit that you would like to be included in the job posting/advertisement)

Note: If this is a reclassification request or a replacement with significant changes, please briefly describe (no more than 2 paragraphs) the significant changes that have taken place since the position was last reviewed. Additionally, please provide a copy of the former job description for the position.

Key Responsibilities

List key functions and the estimated percentage of time spent performing each of the responsibilities. Indicate which responsibilities are considered "Essential" to the successful performance of the job as defined by the EEOC: “Essential functions are the basic job duties that an employee must be able to perform. You should carefully examine each job to determine which functions or tasks are essential to performance.”

Example:

25% Essential Performs basic design, development, modification and debugging of software. Evaluates basic software for functional areas. Analyzes existing software or works to formulate logic for basic systems, prepares basic specifications and performs coding.

%

of time

Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

0

Provides support during patient stay or clinic visit; facilitates scheduling, links patients to services across the health system.

0

Addresses patient grievances at point of service. Identifies appropriate resource as needed. Utilizes knowledge of unit or clinic operations to propose new workflows or methods to increase future patient satisfaction.

0

Gathers and documents patient issues, barriers or concerns by regular patient visits and open communications with families. Provides reports for management review and planning to increase patient satisfaction.

0

Provides new patients with an overview of resources and general information on billing, scheduling, and locating resources for clinical questions or concerns.

0

Collects and provides meaningful use and / or relevant operations data and metrics.

0

Participates in medical center committees or task forces and other special projects as required to support improvements in the patient experience.

0

Assists as liaison with other departments to facilitate improved coordination of care.

0

Anticipates patient care coordination needs; provides general road map to patients to set expectations.

0

0

0

0

0

0

0

0%

(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

Knowledge Skills and Abilities (KSAs)

Required qualifications must be possessed by any candidate to be considered for the position. These qualifications will be included in the job posting/advertisement and will be used to screen applicants. Note: Only objective, specific and quantifiable (KSAs) will be used when screening (i.e. 6 months of event planning experience vs. prior event planning experience). Preferred qualifications are those skills or abilities that an ideal candidate possesses, but are not required in order for a candidate to be considered for the position.

Please list:

Knowledge, Skills and Abilities

Req / Pref

Acquiring knowledge of Patient Rights & Responsibilities, Joint Commission standards, and Centers for Medicare / Medicaid regulations. Knowledge of Medical Terminology. Knowledge of data collection, compilation, and analytical techniques.

Skills to comprehend and assess patient's grievances to quickly locate appropriate resource for assistance. Working knowledge of the organization and how to get issues resolved.

Solid interpersonal and customer service skills. Ability to be diplomatic and highly organized. Ability to remain calm under pressure and apply sound judgment.

Ability to work independently in a fast-paced, demanding environment with minimal supervision. Ability to manage and oversee multiple tasks simultaneously, including high daily call volume.

Ability to communicate effectively, both orally and in writing.

Proficiency with Windows-based software including Microsoft word, Excel, Outlook. Knowledge of computer systems and software used in functional area.

Education, Licenses and Certifications:

List Education, Licenses and Certifications a candidate must possess or meet to be considered for the position. You may also select any of these attributes as being preferred. These will be included in the job posting/advertisement and will be used to screen applicants.

Education

Req / Pref

Bachelor's degree in related area and / or equivalent experience / training.

Licenses

Req / Pref

Certifications

Req / Pref

Special Conditions of Employment: (Statements identifying the fundamental non-negotiable job conditions and/or requirements which an individual must meet to be eligible for the position. For example, the ability to pass a background check, work in a particular environmental setting, work a flexible or irregular work schedule, etc.)

Problem Solving

Please provide 2-3 examples of problem solving for this position as described below (please be brief: 1-3 sentences for each example).

Common problems solved by the employee:

·

·

Less frequent and more complex problems solved by the employee:

·

·

Problems/situations that are referred to this employee's supervisor:

·

·

Management of Funds:

Does this position require oversight or management funds? If No: Please skip this section.

Describe the degree to which the incumbent is directly responsible for the management of funds. Indicate the variety of funding sources under the incumbent’s control:

Type of Budget

of Current Budgets

Current yr. expenditures $

Total:

(To update total * enter the $ amount in whole numbers (without the $ symbol - e.g., 1,000,000) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9.)


Supervision

Complete this section ONLY if the incumbent has direct or indirect supervision.

Indicate job titles of employees supervised by this position, the number of positions and total headcount/number of positions, and total Full Time Equivalent (FTE).

Payroll Title (i.e. Blank Asst. 3, Financial Analyst 4)

Direct/Indirect

Total Headcount

Total FTE

(i.e. 2.5)

Are there other employees that perform the same work? (optional)

Included with this Position Description are the following addendums:

Addendum A: Physical Requirements / Work Environment

Addendum B: Living Pride Standards (REQUIRED for Client Health Employees)

Addendum C: Medication Access and Storage (REQUIRED for Client Health Employees)

Please follow your department's procedures for management review and then submit to Human Resources

(Initial requests do not require signatures. Once an employee has started, or a reclassification has been approved, please submit the signed document to Human Resources.)

Supervisor Name:

Supervisor Title

Employee Signature:

Supervisor Signature:

Date:

Date:

Addendum A: Physical Requirements / Work Environment Job Title:______

Working Environment: Health care (hospital, clinical, classroom setting) or similar environment as the role requires.

Never

Occasional

1%- - 33%

Frequent 34%-66%

Continuous 67%-100%

Never

Occasional 1-33%

Frequent 34%-66%

Continuous 67%-100%

Activity

Activity

Body Positions

Sitting

Pull

Pulling 0-20 lbs.

Standing

Pulling 21-30 lbs.

Walking

Pulling 31-60 lbs.

Squatting

Pulling over 60 lbs.

Bending

Hand/Arm

Fine finger manipulation

Waist Twisting

Gross manipulation

Kneeling

Simple grasp

Crawling

Power grasp

Climbing

Climbing stairs

Repetitive hand/arm use

Climbing ladders

Loud noise

Other _______

Exposures

Background Noise

Reaching

Reaching overhead

Dim or bright lighting

Reaching shoulder height

Dust, fumes or gases

Reaching below shoulder height

Chemicals or toxic substances

Lifting

Lifting 0-20 lbs.

Latex

Lifting 21 – 30 lbs.

Radiation

Lifting 31 – 60 lbs.

Combative Patients

Lifting over 60 lbs.

Other

Ability to differentiate color

Lifting up to _ lbs. overhead

Verbal communication

Lifting up to _ lbs. above waist

Operating motor vehicles

Lifting up to _ lbs. below waist

Use of protective equipment

Carrying

Carrying 0-20 lbs.

Other:_____

Carrying 21- 30 lbs.

Carrying 31-60 lbs.

Carrying over 60 lbs.

Push

Pushing 0-20 lbs.

Pushing 21-30 lbs.

Pushing 31-60 lbs.

Pushing over 60 lbs.

Blood/Fluid Exposure Risk: (Check the right category)

Choose an item.

Category 1: Tasks involve exposure to blood, fluids or tissue.

Choose an item.

Category 2: Usual tasks do in involve exposure to blood, fluids or tissues but job may require performing unplanned Category 1 tasks.

Choose an item.

Category 3: Tasks involve no exposure to blood, body fluids or tissues. Category 1 tasks are not a condition of employment.

Employee Signature:

Supervisor Signature:

Date:

Date:

Addendum B: Living Pride Standards

Service Excellence

· Demonstrates service excellence by following the Everyday PRIDE Guide with the * standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting

· all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.

· Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.

· Exhibits tact and professionalism ·in difficult situations according to PRIDE Values and Practices

· Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.

· Demonstrates an understanding of and adheres to safety and infection control policies and procedures.

· Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

Work Environment

· Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.

· Picks up and disposes of any litter found throughout entire facility.

· Posts flyers and posters in designated areas only; does not post on walls, doors or windows.

· Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.

· Protects the physical environment and equipment from damage and theft.

Addendum C: Medication Access and Storage

The "Medication and Auxiliary Staff Competency" must be successfully completed for Level I, Level II or Level Ill staff PRIOR to performing duties requiring medication access (including access,transport, and/or stocking activities OR access to medication storage areas for cleaning).

LEVEL 1

LEVEL 2

LEVEL 3

Access Med Storage Areas for Cleaning

Access and Transport

Access, Transport & Stocking

Environmental Service Personnel

Drivers

Anesthesia Technicians

Patient support Assistants IPSAs)

Hospital Assistants (depending on specific duties; ask HR if unsure)

Hospital Unit Service Coordinators

Material Services Personnel

Volunteers

Medical Assistants

Nuclear Medicine Technologists

Ophthalmology Technician

Patient Care Assistants (PCAs)

Pharmacy Storekeepers

Radiology Technologists (all modalities, Ultrasound, Mammo, etc.)

Instructions:

After employee successfully completes the level-appropriate competency, please check the corresponding box below. Obtain the employee's and manager's signatures to attest that the competency was completed and send the signed job description to HR for the employee's personnel file.

Level 1

As a part of his/her daily activities, employees may have· access to medication storage areas for cleaning only. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 1.

Level 2

As part of his/her daily activities, employee may access and transport medications. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level2

Level 3

As part of his/her daily activities, employee may access, transport and stock medications. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 3.

Signature Section:

I have successfully completed the Medication and Auxiliary Staff Competency at my designated level {1,2 or 3 , in order to complete the functions of my position. I have had the opportunity to have all my questions answered.

Employee Signature

Date

Manager Signature

Date

DirectEmployers