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Rogers Sr Manager Release Management in Brampton, Ontario

Sr Manager Release Management

Our Digital & Technology team wakes up every day with one goal in mind – to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let’s make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity:

Sr Manager Release Management

Rogers is seeking a Sr Release Manager to manage major releases for Enterprise Release Management. Reporting to the Director of Enterprise Release Management at the Rogers Park Brampton Campus this individual will plan, package and deliver major software releases.

What you will do:

  • Set annual release calendar for Rogers

  • Oversee all releases including monthly agile and standalone

  • Manage overall release process from the concept stage through to package delivery for production execution

  • Help ITS teams understand the Enterprise Release Management process

  • Participate in the Enterprise Release Management change process

  • Facilitate cross functional information sharing, conflict resolution and risk mitigation

  • Conduct and document Post Implementation Reviews to ensure business needs were met and functionality provided was used as intended

  • Calculate the demand (both financial and IT resource) and determine the associated capacity through discussion and negotiation with Resource Management and other teams

  • Enforce milestones and controls established to ensure the stability and sustainability is maintained while progressing the Rogers business with the support of IT

  • Communicate any release risks to management

  • Accountable to higher management for the successful execution of a complex array of deliverables which are the responsibility of one or more workgroups or result from a set of several interdependent processes; resources are managed directly and indirectly via influence and/or supporting process controls.

  • Manages or leads complex business management functions such as financial forecasting or workforce analysis at the department or subdivision level.

  • Envisions, implements and manages processes that measure, inform and control execution, establishing policies and procedures for organizational unit or program.

  • Identifies gaps in performance, recommends corrective actions and partners with ITS and business to implement process improvements.

  • May be accountable for approvals relating to on-boarding, sourcing, demand/delivery commitment, contract or financial approvals across multiple groups.

  • Builds understanding of industry trends, contributing to the development of standards and practices for the client's businesses and in areas of domain expertise.

  • Extends functional expertise across multiple domains.

What you will bring:

  • Undergraduate degree with on-going development and certifications.

  • Management-level business acumen, significant depth & breadth of skills and experience or equivalent specialization.

  • Expertise in Release Management, ITIL, Software Development Lifecycle (Waterfall and Agile)

  • High proficiency with business concept/methods and models.

  • Sound knowledge of computer applications including MS Office, HP-ALM and Rational ClearQuest.

  • Extends functional expertise across multiple domains.

  • Certification in ITIL is an asset

Schedule: Full time

Shift: Day

Length of Contract: Not Applicable (Regular Position)

Work Location: 8200 Dixie Road (101), Brampton, ON

Travel Requirements: None

Posting Category/Function: Technology & Information Technology

Requisition ID: 283727

At Rogers Digital, our team doesn’t shy away from big ideas – we bring them to life. We work tirelessly to deliver the best user experiences (period) and build amazing self-serve experiences that our customers want to use. We are customer-obsessed agents of change and are committed to innovation and creating effortless experiences for customers and frontline employees. We use cutting-edge tools and technologies to solve critical and complex problems with award-winning solutions. Our work impacts millions of customers everyday. At Rogers Digital, we’re looking for people who embrace change, take risks, and push boundaries. Learn more about our team and our work @ https://digital.rogers.com/

Together, we'll make more possible, and these six shared values guide and define our work:

  1. Our people are at the heart of our success

  2. Our customers come first. They inspire everything we do

  3. We do what’s right, each and every day

  4. We believe in the power of new ideas

  5. We work as one team, with one vision

  6. We give back to our communities and protect our environment

Posting Notes: Digital & Technology


Brampton, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits

· Donation matching

· Paid time off for volunteering

· Wealth Accumulation including: Pension plan & Employee stock options

· Generous employee discounts

· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work (https://fortheloveofwork.ca/) podcast with Dr. Sonia Kang.

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