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Rogers Salesforce Application Architect in Brampton, Ontario

Salesforce Application Architect

Come play a key role in building the future of Sports & Media! Everyone wants to be part of a transformational team – and that’s exactly what we’re building at Rogers Sports & Media. A team that innovates and a team that wins.

At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do. Our impressive collection of assets includes media properties, sports teams, sports events & production, venues, e-commerce platforms and a close connection with our Connected Home and Wireless team. Collectively, we touch 30 million of Canadians every month!

Not only is our business strong, but so is our culture. We genuinely care about each other and working in an environment that allows each of us to bring our best authentic selves to work. That starts with our firm commitment to a diverse, inclusive and safe workplace. We’re also dedicated to giving back by using our media megaphone to help Canadians who need it most. Our team is All IN on diversity and inclusion – find out more at www.allinforequity.ca .

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently.

Are you up for the challenge and the fun? If so, consider the following opportunity!

Rogers is seeking a Salesforce Application Architect supporting our Sales and Marketing organizations for the Rogers Business portfolio ensuring all solutions are delivered on time within budget and with good quality. Reporting to the Senior Manager, at the Rogers Park Brampton Campus, you will be accountable and responsible for providing cost effective and quality solutions to projects and initiatives for our business partners.

What you will be doing…

  • Demonstrate a deep knowledge of all Saleforce.com product offerings and solutions.

  • As part of Scrum team, propose, design, and develop solutions using the Salesforce platforms.

  • Design, Develop and maintenance of a complex integrations between Salesforce and external systems.

  • Design solutions for the lead-to-cash user journey in the Sales process leveraging Salesforce and Industry components.

  • Working to transition from Salesforce Classic to Lightning including data migration.

  • Work closely with Salesforce Developers and Tech Leads to develop and improve on code/data quality and Salesforce user experience.

  • Design and Build end-to-end solutions leveraging Salesforce with integration with external systems (DocuSign, ServiceNow and other Rogers internal systems).

  • Setup, configuration and maintenance of Salesforce applications ecosystem including Salesforce platform, Sales cloud, Service cloud, custom components, and various AppExchange packages.

  • Optimize business processes defined for a customer by leveraging Salesforce Industry solutions.

  • Help to document the Epics and User Stories with the required solution solving specific business problem.

  • Work closely with other leads and developers during design, development and Testing stages.

  • Prepares documentation, use cases, current/proposed process, workflows, data flows, process re-engineering studies, functional specifications, risk, integration and end-user adoption plans.

  • Subject matter expert for all Saleforce.com/product offerings and solutions and provide guidance to the development team on the best use of OOB Salesforce/Industry products.

  • Work with Rogers Business Unit, Go to Market teams, ERM and IT teams to develop realistic IT solution and delivery schedule while clearly stating IT scope and deliverables.

  • Gathers and documents internal and external business user and functional specification requirements using interviews, document analysis, workshops, surveys, task and workflow analysis in a highly complex environments.

  • Ensures solutions align with Salesforce and industry best practice and Rogers internal architecture roadmap.

  • Recommends and delivers solutions that increase the overall Salesforce user experience.

  • Coordinates team efforts to resolve complex issues and escalate as required.

  • Document current and future state processes, and develop technical specifications for projects and Enhancements.

What you have…

  • 5+ years of Development Experience and 2+ years of Architecture experience with Salesforce CRM in a Telecom Industry

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ (https://performancemanager4.successfactors.com//RCI/Rogers_Recruitment_FAQ.pdf) .

Schedule: Full time

Shift: Day

Length of Contract: Not Applicable (Regular Position)

Work Location: 8200 Dixie Road (101), Brampton, ON

Travel Requirements: Up to 10%

Posting Category/Function: Technology & Information Technology

Requisition ID: 283723

Posting Notes: Digital & Technology


Brampton, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits

· Donation matching

· Paid time off for volunteering

· Wealth Accumulation including: Pension plan & Employee stock options

· Generous employee discounts

· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work (https://fortheloveofwork.ca/) podcast with Dr. Sonia Kang.

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