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Ameriprise Financial Senior Director of Vendor Management in Boston, New York


Job Description:

Lead a seasoned Vendor and Risk Management Governance Program including implementation of all vendor engagements in support of business objectives. The successful candidate will provide strategic leadership on vendor management best practices, risk mitigation and contractual initiatives. This position will provide guidance on projects on team and on Bank projects from a vendor management perspective. This position will be accountable for the team’s monitoring and reporting on vendor performance, various contract related changes such as amendments, addendums, master services agreements, and vendor terminations. The employee may coach their team on the best approach to address vendor escalated issues and performance gaps. This employee will also collaborate with Enterprise Procurement, Information Security and Risk to support Ameriprise’s best interests. The employee will provide strategic leadership on Vendor and Risk Management best practices while leading other Vendor Managers.



Job ID:


Full-Time / Part-Time:

Full time

About Our Company:

At Ameriprise Financial, we’re not just in the business of helping clients with their financial goals – we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you’re motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Preferred Qualifications:

  • Education: Masters degree or equivalent (6-years)

  • Familiarity with Service Delivery and Clearing Operations organizations

Line of Business:


Posting Title:

Senior Director of Vendor Management


  • Work with the team to coordinate, participate in and co-lead the Request for Information / Request for Proposal processes and contract negotiations

  • Ensures negotiation of contracts with enterprise procurement to ensure company’s interests are covered

  • Monitors and analyzes vendor performance and service level agreements, vendor contract compliance and key vendor issues

  • Participates in and facilitates Vendor Management updates in various committee, Board of Directors, and other meetings as required

  • May perform onsite reviews with vendors and management

  • Participates in annual vendor onsite reviews and performs due diligence functions

  • Provides strategic leadership on vendor management best practices

  • Provides leadership, fosters learning and development to ensure resources are positioned to meet organizational needs

  • Develops and cascades goals to ensure alignment with the overall strategy

  • Conducts performance reviews aligned with company policy and guidelines

  • Perform research and analysis to keep policies and practices current with industry trends, regulatory requirements of agencies like the SEC, OCC, FFIEC, etc.

Recruiting Location:

Boston, Massachusetts, Las Vegas, Nevada, Minneapolis, Minnesota, New York, New York

Required Qualifications:

  • Education: Bachelor's degree or equivalent (4-years)

  • 10+ years relevant experience required

  • Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience.

  • Banking experience

  • Ability to travel up to 10% of the time

  • Excellent communication and facilitation skills

  • Demonstrated ability to clearly and persuasively communicate ideas, issues and recommendations

  • Proven record of driving business results

  • Strong problem solving and analytic skills

  • Experience leading and developing a team

  • Significant experience in contract management

  • Proven ability to create meaningful analysis and metrics to support the business needs

  • Highly effective verbal and written communication and influencing skills across all leadership levels

  • Strong analytical, organizational, and time management skills

  • Proven ability to manage multiple priorities and work responsibilities

  • Strong ability to lead, partner, and influence across all leadership levels

  • Demonstrated professional oral and written communication skills

Job Family Group:


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