Job Information
Eastern Bank Teller (North End-Boston) in Boston, Massachusetts
Tellers Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and based on that identification, making referrals to the platform area as appropriate
Major Responsibilities:
Following established policies and procedures, performs routine teller duties:
Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts
Cash checks for customers and non-customers
Process and properly record the sale of monetary instruments (i.e. official bank checks)
Process foreign currency purchases and sales
Redeem savings bonds
Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments
Process various types of loan payments and credit card cash advances
Assist with providing customers with access to safe deposit area, as applicable based on branch configuration
Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up
Other duties as required
Incumbent should be able to adhere to defined policies and procedures but if/when written policy is unclear or there is any uncertainty, the incumbent seeks guidance from their immediate supervisor.
Qualifications :
Incumbent must be outgoing, have good customer service skills and the ability to work in a fast-paced environment.
Individual should be a self-starter and be technically literate.
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations
High school or equivalent required.
1-2 years teller experience or cash handling experience
Schedule: Monday, Friday & Saturday
Working Conditions:
Must be able to remain in a stationary position for long durations of time without a break.
Incumbent must be able to transport items weighing 15 pounds or more.