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CVS Health Sr Analyst, Digital Analytics in Boston, Massachusetts

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position SummaryAs a Digital Analytics Senior Analyst, you will work closely with product teams in an Agile (SAFe) environment to evolve and improve our digital experiences for customers and patients. You will use your analytical and problem-solving skills to define success metrics and measurement approaches to ensure our digital experiences stay healthy. You will collaborate with other motivated teammates across UX, Customer Experience Management, IT, Site Optimization, Marketing and Merchandising.

Responsibilities:

  • Deliver analytics to support projects and product development

  • Work with product and business teams to formulate success metrics and measurement plan for projects, socialize them and create dashboards/reports to monitor them

  • Collaborate to understand the goals of the project's enhancements to customer online experience, provide insightful input to optimization efforts

  • Establish and automate post deployment reporting and analysis based on the success metrics, provide business and product teams with insights for post deployment performance

  • As an end consumer of data define and implement tracking of our digital properties that is necessary to enable analytics by working closely with the product and development teams

  • Deliver regular ongoing analysis and reporting

  • Design, build and update regular reports and communicate to key stake holders

  • Perform in-depth analysis from end-to-end which includes understanding business needs and translating to analytic requests, extracting data from a variety of sources, manipulate and analyze using quantitative, statistical and visualization tools

  • Interface with internal clients to understand requests, develop analytics to address issues, prioritize ad hoc tasks and set clear expectations across teams

Required Qualifications 3+ years related experience

2+ year of experience in analytics or reporting Preferred Qualifications

  • Knowledge of online analytics tools such as Adobe, Coremetrics, Localytics, Webtrends, etc

  • Experience in Tableau/Power BI, SQL (Teradata, Hadoop, Google Cloud Platform, etc.)

  • Experience with highly quantitative analytics

  • Project oriented, pro-active, and self-motivated work style with proven ability to manage effectively multiple projects and changing priorities in an extremely fast paced environment and constantly deliver superior results within given deadlines

  • Strengths in structured and logical thinking, problem solving, issue resolution, and attention to detail

EducationBachelor Degree Required, Masters Degree Preferred

Pay Range

The typical pay range for this role is:

$43,700.00 - $117,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 08/25/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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